ประกาศนโยบายความเป็นส่วนตัวสำหรับพนักงาน

ประกาศเมื่อวันที่ 1 มิถุนายน 2565
บริษัท สยามไดกิ้นเซลส์ จำกัด (“บริษัทฯ”) ซึ่งเป็นผู้ประกอบธุรกิจจำหน่ายผลิตภัณฑ์ไดกิ้น และให้บริการหลังการขาย ได้ให้ความสำคัญกับความเป็นส่วนตัวของท่าน รวมถึงข้อมูลส่วนบุคคลและมาตรการรักษาความมั่นคงปลอดภัยของข้อมูลส่วนบุคคล เพื่อให้ท่านมั่นใจว่าตลอดระยะเวลาที่ท่านมีนิติกรรมสัญญา หรือปฏิบัติงานร่วมกับบริษัทฯนั้น บริษัทฯ จะกำกับดูแลการเก็บรวบรวม ใช้ เปิดเผยที่เกี่ยวข้องกับข้อมูลส่วนบุคคลของท่าน เพื่อให้ถูกต้องตามวัตถุประสงค์และกฎหมาย ดังนั้น บริษัทฯ จึงกำหนดนโยบายคุ้มครองความเป็นส่วนตัวฉบับนี้ขึ้น (“นโยบาย”) เพื่อแจ้งและอธิบายให้ท่านทราบถึงแนวทางปฏิบัติของบริษัทฯ ในส่วนที่เกี่ยวข้องกับข้อมูลส่วนบุคคล และเหตุผลในการเก็บรวบรวม ใช้ เปิดเผยข้อมูลส่วนบุคคลของท่าน ตลอดจนการคุ้มครองและระยะเวลาการเก็บรวบรวมข้อมูลส่วนบุคคล รวมถึงสิทธิของท่านในฐานะเจ้าของข้อมูลส่วนบุคคล ตามพระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล พ.ศ. 2562 กฎหมายที่มีผลบังคับใช้ และกฎเกณฑ์ที่เกี่ยวข้อง (“กฎหมายคุ้มครองข้อมูลส่วนบุคคล”)

1. นโยบายฉบับนี้ใช้กับใครบ้าง

นโยบายฉบับนี้ใช้บังคับกับข้อมูลส่วนบุคคลของท่าน ที่บริษัทเก็บรวมรวม ใช้ เปิดเผย ในกรณีที่ท่านเป็นเจ้าของข้อมูลส่วนบุคคลประเภทใดประเภทหนึ่งหรือหลายประเภท ดังต่อไปนี้

ประเภทของเจ้าของข้อมูลส่วนบุคคลที่อยู่ภายใต้นโยบายฉบับนี้

  • พนักงานประจำ รวมพนักงานผู้ให้คำแนะนำปรึกษาสินค้า (PC) ของบริษัทฯ พนักงานสัญญาจ้างของบริษัทฯ และนักเรียน นักศึกษาฝึกงาน (ซึ่งต่อไปนี้ รวมเรียกว่า “พนักงาน”)
  • ผู้ถือหุ้น กรรมการ ผู้บริหารของบริษัทฯ

2. แหล่งที่มาของข้อมูลส่วนบุคคล

บริษัทฯ อาจได้รับข้อมูลส่วนบุคคลของท่านจากช่องทางในการให้บริการต่าง ๆ ของบริษัทฯ ดังนี้

2.1 กรณีบริษัทฯ ได้รับข้อมูลส่วนบุคคลจากท่านโดยตรง
บริษัทฯ จะเก็บรวบรวมข้อมูลส่วนบุคคลของท่านจากขั้นตอนดังนี้

  • ขั้นตอนการกรอกใบสมัครงาน และเอกสารเพื่อประกอบการสมัครงาน
  • ขั้นตอนการดำเนินการตามที่เจ้าของข้อมูลส่วนบุคคลร้องขอ เช่น การสมัครกองทุนสำรองเลี้ยงชีพ การสมัครสมาชิกสหกรณ์ออมทรัพย์ เป็นต้น
  • เอกสารประกอบการฝึกงานกับบริษัทฯ
  • การจดทะเบียน การแต่งตั้ง และการเข้าร่วมประชุมของบริษัทฯ
  • การโต้ตอบทางอีเมล โทรศัพท์ จดหมาย หรือช่องทางอื่นใดระหว่างท่านกับบริษัทฯ
  • การใช้งานอุปกรณ์คอมพิวเตอร์ และ/หรือ อุปกรณ์สื่อสารของบริษัทฯ
  • การประวัติเข้าถึงข้อมูลเว็บไซต์ของพนักงาน
  • กิจกรรมอื่นใดที่เกี่ยวกับการจ้างแรงงานตลอดระยะเวลาที่ท่านมีนิติสัมพันธ์กับบริษัทฯ
  • การติดตาม ตรวจสอบการใช้อุปกรณ์คอมพิวเตอร์ ซอฟท์แวร์ สินทรัพย์ ทรัพย์สินหรือทรัพยากรของบริษัทฯ
  • การยื่นคำร้องขอใช้สิทธิตามกฎหมายคุ้มครองข้อมูลส่วนบุคคลกับบริษัทฯ

2.2 กรณีบริษัทฯ ได้รับข้อมูลส่วนบุคคลของท่านมาจากบุคคลที่สาม
บริษัทฯ อาจได้รับข้อมูลส่วนบุคคลของท่านมาจากบุคคลที่สาม ซึ่งมีสิทธิเปิดเผยข้อมูลส่วนบุคคลของท่านโดยชอบด้วยกฎหมาย รวมถึง บริษัทฯ จัดหางาน โดยได้รับข้อมูลผ่านทางเว็บไซต์ การได้รับเป็นเอกสารซึ่งผู้ที่เปิดเผยมีสิทธิให้ข้อมูลส่วนบุคคลได้โดยชอบด้วยกฎหมาย


3. ข้อมูลส่วนบุคคลที่บริษัทฯ เก็บรวบรวม ใช้ และ/ หรือ เปิดเผย

ข้อมูลส่วนบุคคล หมายถึง ข้อมูลที่ทำให้สามารถระบุตัวตนของท่านได้ ไม่ว่าทางตรงหรือทางอ้อม แต่ไม่รวมถึงข้อมูลของผู้ถึงแก่กรรมโดยเฉพาะ และข้อมูลของนิติบุคคล

3.1 ข้อมูลส่วนบุคคลของพนักงาน หรือ ผู้ถือหุ้น กรรมการ ผู้บริหารของบริษัทฯ
บริษัทฯ เก็บรวบรวมข้อมูลส่วนบุคคลหลายประเภท ซึ่งการเก็บรวบรวม ใช้ และเปิดเผยแตกต่างกันไปขึ้นอยู่กับประเภทของเจ้าของข้อมูลส่วนบุคคล เพื่อให้ท่านทราบถึงข้อมูลส่วนบุคคลที่เรามีการจัดเก็บทั้งหมดในปัจจุบัน (ซึ่งอาจจะมีการเปลี่ยนแปลงในอนาคตได้) เราจึงจัดกลุ่มตามประเภทข้อมูล ดังนี้

ประเภทของข้อมูล ตัวอย่างของข้อมูลส่วนบุคคล
ข้อมูลที่บ่งชี้ตัวตน และเอกสารยืนยันตัวตนจากทางราชการ -คำนำหน้าชื่อ ชื่อ ชื่อกลาง นามสกุล ชื่อเล่น
-เพศ วันเดือนปีเกิด อายุ น้ำหนัก ส่วนสูง
-สถานะการสมรส ชื่อคู่สมรส
-ชื่อสมาชิกครอบครัว เช่น บิดามารดา บุตร
-วุฒิการศึกษา ประวัติการศึกษา ผลการศึกษา ประวัติการฝึกอบรม และ/หรือ ประวัติการทำงาน
-รหัสประจำตัวพนักงาน
-ตำแหน่ง หน้าที่ และสังกัด
-ข้อมูลบนเอกสารสำคัญจากทางราชการ เช่น สำเนาบัตรประจำตัวประชาชน/หนังสือเดินทาง สำเนาใบอนุญาตขับขี่รถยนต์ สำเนาใบอนุญาตประกอบวิชาชีพ สำเนาใบอนุญาตทำงาน สำเนาเอกสารการตรวจประทับตรา (วีซ่า) สำเนาทะเบียนบ้าน สำเนาสูติบัตร สำเนาใบเปลี่ยนชื่อ หรือสำเนาเอกสารใดที่ใช้ระบุและยืนยันตัวตนในลักษณะเดียวกัน เป็นต้น
-ลายมือชื่อ
-ข้อมูลภาพจำลองใบหน้า และข้อมูลจำลองลายนิ้วมือ
ข้อมูลสำหรับติดต่อ -ที่อยู่ที่ติดต่อได้ ที่อยู่ปัจจุบัน ที่อยู่ตามเอกสารสำคัญ
-หมายเลขโทรศัพท์
-ที่อยู่อีเมล
-ชื่อและหมายเลขโทรศัพท์ของบุคคลที่บริษัทฯ สามารถติดต่อได้
ข้อมูลทางการเงิน -ข้อมูลที่เกี่ยวข้องกับการจ่ายเงินเดือน และการใช้สิทธิตามสวัสดิการของพนักงาน เช่น ค่าจ้าง เงินเดือน รายได้ ผลตอบแทน ภาษี กองทุนสำรองเลี้ยงชีพ รายละเอียดการผ่อนชำระสินค้า การฝากและชำระหนี้สหกรณ์ออมทรัพย์ เป็นต้น
-ข้อมูลช่องทางการชำระเงิน รายละเอียดการชำระเงิน การยืนยันการชำระเงิน
-ข้อมูลหมายเลขบัญชีธนาคาร และรายละเอียดบัญชีธนาคาร
ข้อมูลที่ส่งให้หน่วยงานรัฐฯ -ข้อมูลประกันสังคม ประกันชีวิต ประกันโรคระบาด
-สิทธิประโยชน์ สวัสดิการ และผลประโยชน์ที่พนักงานได้รับหรือมีสิทธิ์ที่จะได้รับตามข้อบังคับและระเบียบบริหารงานบุคคลของบริษัทฯ
ข้อมูลเกี่ยวกับการจ้างแรงงาน และการประชุม -รหัสพนักงาน วันที่จ้างแรงงาน วันที่ปรับเลื่อนตำแหน่ง ประวัติการทำงานกับบริษัทฯ
-ข้อมูลบันทึกการเข้าออกงานและระยะเวลาในการปฏิบัติงาน การทำงานล่วงเวลา วันหยุด วันลา การขาดและลางาน
-ข้อมูลประวัติการปฏิบัติงาน ตำแหน่งงาน การเข้าประชุม การให้ความเห็น การลงมติ
-ข้อมูลพฤติกรรมในระหว่างการปฏิบัติงาน การประเมินประสิทธิภาพการทำงาน ซึ่งอาจรวมถึง ทัศนคติในการทำงาน และความสามารถ เพื่อประกอบการพิจารณาผลการปฏิบัติงาน
-ข้อมูลส่วนบุคคลที่จำเป็นอื่นใด สำหรับการจัดการความสัมพันธ์ในการแจ้งแรงงาน การทำข้อตกลงหรือสัญญาต่าง ๆ การให้สิทธิตามสวัสดิการ หรือสิทธิประโยชน์ใดของพนักงาน ผู้ถือหุ้น กรรมการ ผู้บริหาร
ข้อมูลทางเทคนิค อุปกรณ์ หรือเครื่องมือ -IP Address
-รหัสประจำอุปกรณ์ (Device ID)
-รุ่นและประเภทของอุปกรณ์ เครือข่าย ข้อมูลการเชื่อมต่อ
-ข้อมูลการเข้าถึง รวมถึง Log และ URL
-ข้อมูลเกี่ยวกับอีเมล เอกสาร งาน ผลิตภัณฑ์ที่สร้างขึ้น จัดเก็บ และ/หรือส่งโดยใช้เครือข่ายแอปพลิเคชัน อุปกรณ์คอมพิวเตอร์ และ/หรือ อุปกรณ์สื่อสารของบริษัทฯ
ข้อมูลอื่น ๆ -การบันทึกการสื่อสารหรือการเข้าร่วมกิจกรรมระหว่างท่านกับบริษัทฯ รวมถึงการบันทึกเสียง ภายถ่าย ภายเคลื่อนไหว ภาพจากกล้อง CCTV
-ข้อมูลอื่นใดที่จำเป็นกับบริษัทฯ ในการก่อตั้งหรือใช้สิทธิเรียกร้องทางกฎหมาย หรือการปฏิบัติตามกฎหมายและ/หรือคำสั่งศาลที่เกี่ยวข้องของบริษัทฯ
-ข้อมูลที่เกี่ยวกับการสอบสวน การลงโทษทางวินัย

3.2 ข้อมูลส่วนบุคคลของผู้เยาว์ คนไร้ความสามารถ คนเสมือนไร้ความสามารถ
บริษัทฯ ไม่ได้มุ่งหมายที่จะก่อนิติสัมพันธ์กับผู้เยาว์ คนไร้ความสามารถ หรือคนเสมือนไร้ความสามารถ เว้นแต่บริษัทฯ จะได้รับความยินยอมจากผู้ใช้อำนาจปกครอง ผู้อนุบาล หรือผู้พิทักษ์ (แล้วแต่กรณี) ในการประมวลผลข้อมูลส่วนบุคคลตามที่กฎหมายคุ้มครองข้อมูลส่วนบุคคลกำหนด

3.3 ข้อมูลส่วนบุคคลของบุคคลที่สาม
กรณีที่ท่านเป็นผู้ให้ข้อมูลส่วนบุคคลของบุคคลที่สามแก่บริษัทฯ เช่น บุคคลในครอบครัว บุคคลที่ติดต่อได้ บุคคลอ้างอิงในการสมัครงานผู้รับผลประโยชน์ บุคคลอื่นที่เกี่ยวข้องกับการจ้างงานของท่าน ตัวแทนเข้าร่วมประชุม หรือผู้รับมอบฉันทะ เป็นต้น ขอให้ท่านโปรดแจ้งให้บุคคลเหล่านั้นทราบเกี่ยวกับรายละเอียดตามนโยบายฉบับนี้ และขอความยินยอมจากบุคคลเหล่านั้นหากจำเป็น หรือปฏิบัติตามฐานทางกฎหมายอื่นก่อนให้ข้อมูลส่วนบุคคลของบุคคลที่สามแก่บริษัทฯ


4. วัตถุประสงค์ในการเก็บรวบรวม ใช้ เปิดเผยข้อมูลส่วนบุคคล

4.1 บริษัทฯ เก็บรวบ ใช้ เปิดเผยข้อมูลส่วนบุคคลของท่านเท่าที่จำเป็นภายใต้วัตถุประสงค์ที่ชอบด้วยกฎหมาย เพื่อวัตถุประสงค์ ดังต่อไปนี้

- การปฏิบัติตามสัญญาที่ท่านเป็นคู่สัญญากับบริษัทฯ
การดำเนินการตามคำขอของพนักงานก่อนเข้าทำสัญญาหรือเพื่อปฏิบัติตามสัญญาซึ่งพนักงานเป็นคู่สัญญากับบริษัทฯ เช่น พิจารณาคุณสมบัติและประเมินคุณสมบัติการจ้างแรงงานของท่าน จัดทำสัญญาจ้างงาน ข้อตกลง คำนวณอัตราค่าตอบแทน การปฏิบัติตามสัญญาจ้างงาน การปฏิบัติตามข้อบังคับและระเบียบการบริหารงานบุคคลของบริษัท จรรยาบรรณ การมอบหมายให้ปฏิบัติงาน การโยกย้ายพนักงาน การส่งพนักงานไปปฏิบัติงานในองค์กรอื่น (Secondment) การฝึกอบรม การประเมินผลการปฏิบัติงาน การพิจารณาตำแหน่งงานและค่าตอบแทน การบริหารและการดูแลเรื่องสุขภาพและความปลอดภัยของพนักงาน การติดต่อสื่อสาร การแจ้งข้อมูลข่าวสาร การจัดกิจกรรมเพื่อการมีส่วนร่วมของพนักงาน และการดำเนินการอื่นใด เพื่อวัตถุประสงค์ในการบริหารจัดการการเงินและทรัพยากรมนุษย์ รวมถึงการดำเนินการเพื่อจัดการประชุมของบริษัทฯ ที่จะต้องจัดขึ้นร่วมกับผู้มีส่วนได้เสียต่าง ๆ เช่น การเชิญประชุม การจัดการประชุม การลงทะเบียน การลงคะแนนเสียง การแต่งตั้ง การจัดทำบันทึกการประชุม เป็นต้น

-การปฏิบัติตามกฎหมาย และ / หรือ การปฏิบัติตามคำสั่งของผู้มีอำนาจตามกฎหมาย
บริษัทฯ มีหน้าที่ต้องปฏิบัติตามกฎหมายที่บังคับใช้ และคำสั่งของผู้มีอำนาจตามกฎหมายที่เกี่ยวข้อง ดังนั้น บริษัทฯ จึงมีความจำเป็นต้องเก็บรวบรวม ใช้ เปิดเผยข้อมูลส่วนบุคคลของท่านเพื่อวัตถุประสงค์ต่างๆ ซึ่งรวมถึงแต่ไม่จำกัดเฉพาะวัตถุประสงค์ดังต่อไปนี้

  • เพื่อปฏิบัติตามกฎหมายคุ้มครองข้อมูลส่วนบุคคล และกฎหมายอื่นที่เกี่ยวข้อง
  • เพื่อให้สามารถปฏิบัติตามกฎหมาย เช่น การปฏิบัติตามบทบัญญัติของกฎหมาย กฎระเบียบ และคำสั่งของผู้ที่มีอำนาจตามกฎหมาย เช่น กฎหมายคุ้มครองแรงงาน กฎหมายแรงงานสัมพันธ์ กฎหมายประกันสังคม กฎหมายความปลอดภัย อาชีวอนามัย และสภาพแวดล้อมในการทำงาน กฎหมายควบคุมการประกอบอาชีพและโรคจากสิ่งแวดล้อม กฎหมายควบคุมโรคติดต่อ เป็นต้น
  • เพื่อปฏิบัติตามกฎระเบียบ และ/หรือ คำสั่งของผู้มีอำนาจตามกฎหมาย (เช่น คำสั่งศาล คำสั่งของหน่วยงานรัฐ หรือพนักงานเจ้าหน้าที่ผู้มีอำนาจ)

-การดำเนินการอื่น ๆ ของบริษัทฯ ภายใต้ความจำเป็นเพื่อประโยชน์โดยชอบด้วยกฎหมาย
บริษัทฯ จะพิจารณาเก็บรวบรวม ใช้ เปิดเผยข้อมูลส่วนบุคคลของพนักงาน ตามความจำเป็นเพื่อประโยชน์โดยชอบด้วยกฎหมายของบริษัทฯ หรือบุคคลภายนอก วัตถุประสงค์ ดังต่อไปนี้

  • การบริหารจัดการทรัพยากรมนุษย์ การศึกษาวิเคราะห์และจัดสรรกำลังคน การบริหารด้านการเงินและงบประมาณ การติดต่อภายใน การติดต่อกับบุคคลภายนอก
  • การจัดทำฐานข้อมูลพนักงาน เพื่อการพัฒนา การจัดสวัสดิการรักษาพยาบาล การจัดสวัสดิการด้านการประกันภัย และสวัสดิการอื่น ๆ ของพนักงาน
  • การดำเนินการต่าง ๆ ทางทะเบียนและการจัดทำเอกสารต่างๆ เช่น การมอบอำนาจ การจัดทำหนังสือรับรอง การจัดทำเอกสารเผยแพร่แก่สาธารณะ การจัดทำรายงาน การส่งข้อมูลให้หน่วยงานราชการ/หน่วยงานกำกับดูแล
  • การอำนวยความสะดวกและความปลอดภัยในการปฏิบัติงาน เช่น การปรับปรุงสภาพแวดล้อมในการทำงาน การจัดให้มีสิ่งอำนวยความสะดวก การรักษาความมั่นคงปลอดภัยทางสารสนเทศ การสร้างบัญชีผู้ใช้งาน การระบุตัวตนเพื่อเข้าใช้ระบบงาน และการเข้าถึงระบบสารสนเทศ การรักษาความปลอดภัย การป้องกันอุบัติเหตุและอาชญากรรม
  • การรักษาความปลอดภัยในการเข้าสู่พื้นที่บริษัทฯ เช่น การใช้กล้องโทรทัศน์วงจรปิด (CCTV) การตรวจสอบเอกสาร หลักฐาน และ/หรือ อุปกรณ์ในการตรวจสอบโรคติดต่อ (ในกรณีไม่มีการเก็บรวบรวมข้อมูลส่วนบุคคลที่มีความอ่อนไหว (Sensitive Data) ของท่าน) เป็นต้น
  • การจัดการเรื่องร้องเรียน เหตุการณ์น่าสงสัย การสอบสวนทางวินัย หรือเหตุการณ์ที่จะก่อให้เกิดความเสี่ยงที่จะเป็นอันตราย
  • การรักษาประโยชน์อันชอบด้วยกฎหมาย และ การดำเนินคดีหรือกระบวนการทางกฎหมายที่เกี่ยวข้อง
  • การติดต่อ การรับ-ส่งเอกสารและพัสดุ การบันทึกภาพ การบันทึกเสียงเกี่ยวกับการจัดประชุม อบรม สันทนาการ หรือออกบูธ กิจกรรม

-การดำเนินการอื่น ๆ ของบริษัทฯ ภายใต้ฐานทางกฎหมายอื่น (ตามแต่กรณี)

  • การป้องกันหรือระงับอันตรายต่อชีวิต ร่างกาย หรือสุขภาพของบุคคล
  • การจัดทำเอกสารประวัติศาสตร์หรือจดหมายเหตุเพื่อประโยชน์สาธารณะ หรือที่เกี่ยวกับการศึกษาวิจัยหรือสถิติ
  • การดำเนินภารกิจเพื่อประโยชน์สาธารณะของธนาคาร หรือการปฏิบัติหน้าที่ในการใช้อำนาจรัฐที่ได้มอบให้แก่บริษัทฯ

ในการนี้ การพิจารณาฐานตามกฎหมายเพื่อประมวลผลข้อมูลส่วนบุคคลตามวัตถุประสงค์ตามที่ระบุไว้ข้างต้น บริษัทฯ จะพิจารณาลักษณะวัตถุประสงค์ตามความสัมพันธ์ระหว่างท่านและบริษัทฯ เป็นรายกรณีไป

บริษัทฯ มีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลตามกฎหมายหรือเพื่อเข้าทำสัญญาที่ท่านมีกับบริษัทฯ หากท่านเลือกที่จะไม่ให้ข้อมูลส่วนบุคคลนี้แก่บริษัทฯ อาจส่งผลกระทบต่อการปฏิบัติหน้าที่ตามกฎหมายของบริษัทฯ หรือความสัมพันธ์ นิติกรรม และ/หรือ สัญญาระหว่างท่านกับบริษัทฯ ได้

บางกรณี บริษัทฯ อาจขอข้อมูลส่วนบุคคลที่มีประโยชน์เพื่อที่จะอำนวยความสะดวกแก่ท่านในการปฏิบัติงาน บริษัทฯ จะระบุรายละเอียดที่ชัดเจนเมื่อเรามีความจำเป็นต้องขอข้อมูลส่วนบุคคลเหล่านั้น

4.2 บริษัทฯ เก็บรวบรวม ใช้ เปิดเผยข้อมูลส่วนบุคคลที่ต้องอาศัยความยินยอมของท่าน เพื่อวัตถุประสงค์ ดังต่อไปนี้

  • การเก็บรวบรวม ใช้ และ / หรือ เปิดเผยข้อมูลส่วนบุคคลที่อ่อนไหว (Sensitive Data) ที่บริษัทฯ ไม่สามารถอาศัยฐานทางกฎหมายอื่น นอกเหนือจากการขอความยินยอมโดยชัดแจ้งเพื่อประมวลผลได้ ทั้งนี้ บริษัทฯ จะพิจารณาขอความยินยอมโดยชัดแจ้งโดยตรงจากท่านผ่านช่องทางต่าง ๆ ของบริษัทฯ และ/หรือ ของตัวแทนของบริษัทฯ เป็นครั้งคราวไป ตามความจำเป็นในการประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว (Sensitive Data) ของท่าน ได้แก่
    1. ข้อมูลศาสนา และเชื้อชาติ (ข้อมูลดังกล่าวได้มาจากการเก็บสำเนาบัตรประจำตัวประชาชนหรือสำเนาหนังสือเดินทางของบางประเทศที่บริษัทฯ จำเป็นต้องใช้เป็นเอกสารในการพิสูจน์และยืนยันตัวบุคคลเท่านั้น โดยบริษัทฯ ไม่ได้มีเจตนาที่จะประมวลผลข้อมูลส่วนบุคคลดังกล่าว ในลักษณะของข้อมูลส่วนบุคคลที่มีความอ่อนไหว (Sensitive Data))
    2. ข้อมูลสุขภาพ เช่น ประวัติการรักษา รายการจ่ายยา ผลการตรวจสอบสารเสพติดหรือแอลกอฮอล์ ผลการตรวจสุขภาพ โรคประจำตัว (หากมี) ประวัติการฉีดวัคซีน ผลในการตรวจสอบโรคติดต่อ ในรูปแบบของเอกสาร หลักฐาน รูปถ่าย และ/หรือ อุปกรณ์ เป็นต้น เพื่อวัตถุประสงค์ในการดูแลความปลอดภัยและสุขภาพของท่านตามสวัสดิการที่ท่านได้รับ พิจารณาการให้ค่ารักษาพยาบาล ค่าชดเชย หรือค่าใช้จ่ายใด ๆ ในระหว่างปฏิบัติงาน และเพื่อประโยชน์ในการป้องกันและควบคุมการแพร่ระบาดของโรค
    3. ข้อมูลทางชีวภาพ ได้แก่ ข้อมูลภาพจำลองใบหน้า ข้อมูลจำลองลายนิ้วมือ เพื่อวัตถุประสงค์ในการดูแลความปลอดภัยในการเข้าอาคารและ/หรือพื้นที่อื่น ๆ ของบริษัทฯ รวมถึง การตรวจสอบยืนยันตัวตนเพื่อบันทึกการปฏิบัติงานของท่าน
  • การเก็บรวบรวม ใช้ และ / หรือ เปิดเผยข้อมูลพฤติกรรมในระหว่างการปฏิบัติงาน ซึ่งอาจรวมถึง ทัศนคติในการทำงาน และความสามารถ เพื่อประกอบการพิจารณาผลการปฏิบัติงาน
  • การเก็บรวบรวม ใช้ และ / หรือ เปิดเผยข้อมูลส่วนบุคคลที่เกี่ยวข้องกับการเข้าร่วมกิจกรรมของท่าน ในกรณีที่ต้องขอความยินยอมตามกฎหมายคุ้มครองข้อมูลส่วนบุคคล เช่น กรณีที่มีการใช้ และเปิดเผยข้อมูลส่วนบุคคลของท่านเพื่อวัตถุประสงค์ในการประชาสัมพันธ์บริษัทฯ

ทั้งนี้ ในกรณีที่บริษัทต้องขอความยินยอมจากท่านตามกฎหมายคุ้มครองข้อมูลส่วนบุคคลกำหนด หากท่านเลือกที่จะไม่ให้ความยินยอม หรือถอนความยินยอมภายหลัง อาจส่งผลให้ท่านไม่สามารถใช้สิทธิในการรักษาพยาบาล หรือสิทธิประโยชน์อื่น ๆ ในฐานะพนักงานของบริษัทฯ หรือท่านอาจได้รับความสะดวกในระหว่างการปฏิบัติงานลดน้อยลงได้


5. การเปิดเผยข้อมูลส่วนบุคคลไปยังบุคคลภายนอก

บริษัทฯ อาจเปิดเผยข้อมูลส่วนบุคคลของท่านให้แก่ผู้อื่นภายใต้วัตถุประสงค์ตามที่บริษัทฯ ได้แจ้งไว้ตามนโยบายฉบับนี้ โดยอาศัยความยินยอมของท่าน และ/หรือ หลักเกณฑ์ภายใต้กฎหมายอนุญาตให้เปิดเผยได้

บริษัทฯ มีรายชื่อบุคคลภายนอก ซึ่งอาจจะเป็นผู้รับข้อมูลส่วนบุคคลของท่าน และการทำธุรกรรมระหว่างท่านกับบริษัทฯ ดังนั้นบริษัทฯ จึงระบุเป็นประเภทขององค์กร และ/หรือ บุคคลผู้รับข้อมูลส่วนบุคคลของท่านในนโยบายฉบับนี้ เพื่อความกระชับ และเข้าใจโดยง่าย ซึ่งรวมถึงแต่ไม่จำกัดเพียงประเภทผู้รับข้อมูลส่วนบุคคลที่ระบุในตารางด้านล่าง (ในกรณีที่ท่านประสงค์จะทราบรายชื่อบุคคลภายนอกที่บริษัทฯ เปิดเผยข้อมูลส่วนบุคคลของท่าน ท่านสามารถติดต่อมายังบริษัทฯ ได้ ตามช่องทางที่บริษัทฯ กำหนดไว้)

ประเภทผู้รับข้อมูลส่วนบุคคล รายละเอียด
ผู้ให้บริการสนับสนุนการให้บริการของบริษัทฯ -ผู้ให้บริการทางระบบเทคโนโลยี เช่น Cloud Computing / Data Platform เป็นต้น
-ธนาคาร หรือ ผู้ให้บริการช่องทางการรับชำระเงิน วางบิล หรือธุรกรรมทางการเงินต่าง ๆ
-บริษัทจัดหางาน มหาวิทยาลัย
-โรงพยาบาลหรือสถานพยาบาล
-บริษัทประกันชีวิต ประกันอุบัติเหตุ
-ธนาคารผู้ให้บริการกองทุนสำรองเลียงชีพ
-ผู้ให้บริการฝึกอบรม
-ผู้ให้บริการที่เกี่ยวข้องกับการบริหารจัดการสวัสดิการของพนักงาน เช่น ผู้ให้บริการการจองการเดินทางและที่พัก ผู้ให้บริการบัตรเติมน้ำมัน (fleet card) เป็นต้น
-ผู้ตรวจสอบภายนอก ที่ปรึกษาในด้านต่างๆ
หน่วยงานราชการ ในบางกรณี บริษัทฯ มีความจำเป็นในการเปิดเผยข้อมูลส่วนบุคคลของท่านเพื่อการปฏิบัติตามคำสั่งของผู้มีอำนาจหรือมีสิทธิตามกฎหมาย และ / หรือ การปฏิบัติตามกฎหมาย ซึ่งผู้รับข้อมูลส่วนบุคคลของท่าน รวมถึงหน่วยงานราชการ หน่วยงานที่มีหน้าที่บังคับใช้กฎหมาย สมาคม หน่วยงาน หรือบุคคลอื่นใดตามความจำเป็นในการปฏิบัติตามภาระหน้าที่ตามกฎหมายของบริษัทฯ ซึ่งอาจรวมถึงการดำเนินกระบวนการทางกฎหมายใดๆ ที่เกี่ยวข้องกับบริษัทฯ

ในการนี้ การดำเนินธุรกิจของบริษัทฯ ส่วนใหญ่ เป็นการเปิดเผยข้อมูลส่วนบุคคลของท่าน ไปยังผู้รับข้อมูลส่วนบุคคลในประเทศไทย ทั้งนี้ หากบริษัทฯ มีความจำเป็นในการส่งหรือโอนข้อมูลส่วนบุคคลของท่านไปยังประเทศอื่น บริษัทฯ จะปฏิบัติตามกฎหมายที่บังคับใช้ รวมถึงหน้าที่ที่เกี่ยวข้องกับการประมวลผลข้อมูลส่วนบุคคลของท่าน ด้วยมาตรการรักษาความมั่นคงปลอดภัยที่เหมาะสมและมีมาตรฐานการคุ้มครองข้อมูลส่วนบุคคลที่เพียงพอ

อย่างไรก็ตาม บริษัทฯ อาจพิจารณาเลือกใช้วิธีการดำเนินการตามโยบายการคุ้มครองข้อมูลส่วนบุคคลของกลุ่มบริษัท (Binding Corporate Rules) ที่ได้รับการตรวจสอบและรับรองจากผู้มีอำนาจตามกฎหมายที่เกี่ยวข้อง (หากมี) และจะดำเนินการให้การส่งหรือโอนข้อมูลส่วนบุคคลไปยังบริษัทอื่นในกลุ่มบริษัทที่อยู่ต่างประเทศเป็นไปตามนโยบายการคุ้มครองข้อมูลส่วนบุคคลดังกล่าวก็ได้


6. การคุ้มครอง การเก็บรักษา และระยะเวลาการเก็บรวบรวมข้อมูลส่วนบุคคล

บริษัทฯ จะเก็บรักษาข้อมูลส่วนบุคคลของท่านตามมาตรการเชิงเทคนิค (Technical Safeguard) มาตรการเชิงบริหารจัดการ (Administrative Safeguard) และมาตรการป้องกันทางกายภาพ (Physical Safeguard) เพื่อรักษาไว้ซึ่งความลับ ความถูกต้องครบถ้วน ความพร้อมใช้งานของข้อมูลส่วนบุคคล ทั้งนี้เป็นไปตามที่กฎหมายข้อมูลส่วนบุคคลที่กำหนด

นอกจากนี้ บริษัทฯ มีกำหนดระยะเวลาการเก็บรักษาข้อมูลส่วนบุคคลของท่านตามนโยบาย ระเบียบ หรือหลักเกณฑ์ในการคุ้มครองข้อมูลส่วนบุคคลของบริษัทฯ โดยได้กำหนดดังนี้

  • กำหนดตามลักษณะการเก็บ: จัดเก็บเป็นหนังสือ (Hard copy) และจัดเก็บในระบบอิเล็กทรอนิกส์ (Soft copy) โดยมีมาตรการรักษาความมั่นคงปลอดภัยของข้อมูลส่วนบุคคลที่มีประสิทธิภาพ เพื่อป้องกันการสูญหาย เข้าถึง ใช้ เปลี่ยนแปลง แก้ไข หรือเปิดเผยข้อมูลส่วนบุคคลโดยปราศจากอำนาจหรือโดยมิชอบ
  • การจัดการเหตุการณ์: บริษัทฯ มีขั้นตอนในการจัดการกับการละเมิดข้อมูลส่วนบุคคลที่น่าสงสัย ในกรณีที่มีการร้องเรียนเกี่ยวกับการละเมิดความเป็นส่วนตัวของลูกค้าและการละเมิดข้อมูลส่วนบุคคล
  • ระยะเวลาจัดเก็บ: บริษัทฯ จะเก็บรวบรวมข้อมูลส่วนบุคคลของท่านภายในระยะเวลาเท่าที่จำเป็นตามวัตถุประสงค์ในการเก็บรวบรวมข้อมูลส่วนบุคคลนั้น หรือภายในระยะเวลาที่มีสัญญาหรือนิติสัมพันธ์ตามกฎหมายระหว่างท่านและบริษัทฯ หรือภายในระยะเวลาการใช้สิทธิเรียกร้องตามกฎหมายของคู่สัญญาตามระยะเวลาที่จำเป็นตามอายุความ หรือระยะเวลาที่กฎหมายกำหนดหรืออนุญาตไว้ ทั้งนี้ ระยะเวลาที่บริษัทฯ กำหนดนั้น เป็นระยะเวลามาตรฐานที่เจ้าของข้อมูลส่วนบุคคลอาจคาดหมายได้ หรือบริษัทฯ ได้ดำเนินการเท่าที่จำเป็น เพื่อให้เจ้าของข้อมูลส่วนบุคคลสามารถคาดหมายถึงระยะเวลาดังกล่าวได้
  • เมื่อพ้นระยะเวลาจัดเก็บ: เมื่อพ้นระยะเวลาการเก็บรักษาข้อมูลส่วนบุคคลที่กำหนดไว้ และ/หรือ บริษัทฯ ไม่มีสิทธิหรือไม่สามารถอ้างฐานในการประมวลผลข้อมูลส่วนบุคคลของท่านแล้ว บริษัทฯ จะดำเนินการลบหรือทำลายข้อมูลส่วนบุคคล หรือทำให้ข้อมูลส่วนบุคคลเป็นข้อมูลไม่สามารถระบุตัวบุคคลที่เป็นเจ้าของข้อมูลส่วนบุคคลได้ ภายในระยะเวลาอันควร หรือตามวิธีปฏิบัติที่กฎหมายที่เกี่ยวข้องกำหนด

ในกรณีที่บริษัทฯ ว่าจ้างผู้อื่นให้ทำหน้าที่เป็นผู้ประมวลผลข้อมูลส่วนบุคคล บริษัทฯ จะดำเนินการจัดให้มีข้อตกลงเพื่อควบคุมและคุ้มครองข้อมูลส่วนบุคคลให้เหมาะสมและเป็นไปตามที่กฎหมายข้อมูลส่วนบุคคลที่กำหนด

นอกจากนี้ ผู้บริหาร พนักงาน ลูกจ้าง ผู้ประมวลผลข้อมูลส่วนบุคคลของบริษัทฯ มีหน้าที่ต้องรักษาความลับข้อมูลส่วนบุคคลตามมาตรการรักษาความลับที่บริษัทฯ กำหนดขึ้น


7. สิทธิของเจ้าของข้อมูลส่วนบุคคล

ท่านสามารถใช้สิทธิต่าง ๆ ที่เกี่ยวกับข้อมูลส่วนบุคคลของท่านภายใต้การบังคับใช้กฎหมายคุ้มครองข้อมูลส่วนบุคคลตามหลักเกณฑ์และเงื่อนไขที่กำหนด ทั้งนี้ ในกรณีท่านมีอายุไม่ครบ 20 ปีบริบูรณ์ หรือถูกจำกัดความสามารถในการทำนิติกรรมตามกฎหมาย ท่านสามารถขอใช้สิทธิโดยผู้มีอำนาจกระทำการแทนท่านตามกฎหมาย เป็นผู้แจ้งความประสงค์ตามรายละเอียดดังต่อไปนี้
  • สิทธิเพิกถอนความยินยอม

    กรณีท่านให้ความยินยอมกับเราเพื่อวัตถุประสงค์อย่างหนึ่งอย่างใดโดยเฉพาะ ท่านสามารถเพิกถอนความยินยอมเมื่อใดก็ได้ เว้นแต่เป็นกรณีที่มีข้อจำกัดสิทธิตามกฎหมาย หรือกรณีที่มีสัญญาที่ให้ประโยชน์ท่านอยู่ โดยการถอนความยินยอมของท่านจะไม่ส่งผลกระทบต่อการเก็บรวบรวม ใช้ และ / หรือ เปิดเผยข้อมูลส่วนบุคคลของท่านที่ได้กระทำขึ้นก่อนการถอนความยินยอม

    ในการนี้ การถอนความยินยอมของท่านในส่วนที่เกี่ยวข้องและจำเป็นต่อการบริหารจัดการทรัพยากรบุคคล อาจส่งผลให้ท่านไม่สามารถใช้สิทธิในการรักษาพยาบาล หรือสิทธิประโยชน์อื่น ๆ ในฐานะพนักงานของบริษัทฯ หรือท่านอาจได้รับความสะดวกในระหว่างการปฏิบัติงานลดน้อยลงได้

  • สิทธิขอเข้าถึงและขอรับสำเนาข้อมูลส่วนบุคคล

    ท่านมีสิทธิขอเข้าถึงข้อมูลส่วนบุคคลของท่านที่อยู่ในความรับผิดชอบของบริษัทฯ รวมถึงขอให้บริษัทฯ ทำสำเนาข้อมูลส่วนบุคคลดังกล่าวให้แก่ท่าน หรือขอให้เปิดเผยบริษัทฯ เปิดเผยการได้มาของข้อมูลส่วนบุคคลของท่าน

  • สิทธิขอให้โอนข้อมูลส่วนบุคคล

    ท่านมีสิทธิขอรับข้อมูลส่วนบุคคลของท่านที่อยู่ภายใต้ความรับผิดชอบของบริษัทฯ ในรูปแบบให้สามารถอ่านหรือใช้งานได้ด้วยเครื่องมือหรืออุปกรณ์ที่ทำงานได้โดยอัตโนมัติ และสามารถใช้หรือเปิดเผยข้อมูลส่วนบุคคลได้ด้วยวิธีการอัตโนมัติ หรือให้ส่งหรือโอนให้แก่องค์กรและบริษัทอื่นเมื่อสามารถทำได้ด้วยวิธีการอัตโนมัติ และมีสิทธิขอรับข้อมูลส่วนบุคคลที่บริษัทฯ ส่งหรือโอนข้อมูลส่วนบุคคลในรูปแบบดังกล่าวไปยังผู้ควบคุมข้อมูลส่วนบุคคลอื่นโดยตรง เว้นแต่ไม่สามารถดำเนินการได้เพราะเหตุทางเทคนิค ทั้งนี้ การดำเนินการตามข้างต้นจะต้องเป็นไปตามขอบเขตที่กฎหมายคุ้มครองข้อมูลส่วนบุคคลกำหนด

  • สิทธิขอคัดค้านการประมวลผลข้อมูลส่วนบุคคล

    ท่านมีสิทธิในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของท่านด้วยเหตุบางประการเมื่อใดก็ได้ตามขอบเขตที่กฎหมายคุ้มครองข้อมูลส่วนบุคคลกำหนด อาทิ กรณีการประมวลผลข้อมูลส่วนบุคคลของท่านเพื่อวัตถุประสงค์เกี่ยวกับการตลาดแบบตรง เป็นต้น

  • สิทธิขอให้ลบหรือทำลายข้อมูลส่วนบุคคล

    ท่านมีสิทธิขอลบหรือทำลายข้อมูลส่วนบุคคลของท่าน หรือทำให้ข้อมูลส่วนบุคคลเป็นข้อมูลที่ไม่สามารถระบุตัวท่านได้ตามขอบเขตที่กฎหมายคุ้มครองข้อมูลส่วนบุคคลกำหนด อาทิ ข้อมูลส่วนบุคคลของท่านถูกบริษัทฯ ประมวลผลโดยไม่ชอบด้วยกฎหมายที่เกี่ยวข้อง หรือบริษัทฯ ไม่มีอำนาจตามกฎหมายที่จะประมวลผลข้อมูลส่วนบุคคลนั้นได้ต่อไป เป็นต้น

  • สิทธิขอให้ระงับการใช้ข้อมูลส่วนบุคคล

    ท่านมีสิทธิขอให้ระงับการใช้ข้อมูลส่วนบุคคลชั่วคราว ในกรณีที่บริษัทฯ อยู่ระหว่างตรวจสอบตามคำขอใช้สิทธิขอแก้ไขข้อมูลส่วนบุคคลหรือขอใช้สิทธิคัดค้านของท่าน หรือกรณีอื่นใดที่บริษัทฯ หมดความจำเป็นและต้องลบหรือทำลายข้อมูลส่วนบุคคลของท่านตามกฎหมายที่เกี่ยวข้อง แต่ท่านมีความจำเป็นต้องขอให้บริษัทฯ เก็บรักษาข้อมูลส่วนบุคคลไว้ตามขอบเขตที่กฎหมายคุ้มครองข้อมูลส่วนบุคคลกำหนด

  • สิทธิขอแก้ไขข้อมูลส่วนบุคคลให้ถูกต้อง

    ท่านมีสิทธิแจ้งให้เราทราบว่าข้อมูลส่วนบุคคลของท่านไม่ถูกต้อง ไม่เป็นปัจจุบัน หรือไม่สมบูรณ์ จึงขอแก้ไขปรับปรุงข้อมูลส่วนบุคคลดังกล่าว โดยบริษัทฯ จะดำเนินการตรวจสอบ และแก้ไขให้ถูกต้อง เป็นปัจจุบัน สมบูรณ์ และไม่ก่อให้เกิดความเข้าใจผิด

    บริษัทฯ ขอสงวนสิทธิในการใช้สิทธิของท่านดังกล่าวข้างต้น ซึ่งอาจถูกจำกัดภายใต้กฎหมายคุ้มครองข้อมูลส่วนบุคคล หรือกฎหมายที่เกี่ยวข้องกำหนด รวมถึงมีบางกรณีที่มีเหตุจำเป็นที่บริษัทฯ อาจปฏิเสธหรือไม่สามารถดำเนินการตามคำขอใช้สิทธิข้างต้นของท่านได้ เช่น ต้องปฏิบัติตามกฎหมายหรือคำสั่งศาล การใช้สิทธิอาจส่งผลกระทบที่อาจก่อให้เกิดความเสียหายต่อสิทธิและเสรีภาพของบุคคลอื่น หรือกรณีเป็นคำร้องขอที่ฟุ่มเฟือยหรือไม่สมเหตุสมผล เป็นต้น

ในการนี้ หากบริษัทฯ ปฏิเสธคำขอข้างต้น บริษัทฯ จะแจ้งเหตุแห่งการปฏิเสธให้ท่านทราบ ทั้งนี้ ท่านสามารถร้องเรียนต่อสำนักงานคุ้มครองข้อมูลส่วนบุคคล และ/หรือหน่วยงานอื่นที่มีอำนาจกำกับดูแลด้านข้อมูลส่วนบุคคล ตามช่องทางที่ประกาศกำหนด

ท่านสามารถติดต่อบริษัทฯ เพื่อดำเนินการขอใช้สิทธิต่าง ๆ ได้ผ่านช่องทาง https://privacyportal-apac.onetrust.com/webform/e49b174d-d455-44cc-a499-9786e609200d/draft/64be9790-063b-4f17-a088-6ec968393e83


8. การเก็บรวบรวมและใช้ข้อมูลส่วนบุคคลตามวัตถุประสงค์เดิม

บริษัทฯ จะประมวลผลข้อมูลส่วนบุคคลตามกฎหมายที่ใช้บังคับอยู่ในปัจจุบัน ทั้งนี้ บริษัทฯ มีสิทธิเก็บรวบรวมและใช้ข้อมูลส่วนบุคคลที่บริษัทฯ เก็บรวบรวมไว้ก่อนวันที่กฎหมายคุ้มครองข้อมูลส่วนบุคคลในส่วนที่เกี่ยวข้องกับการเก็บรวบรวม การใช้ ข้อมูลส่วนบุคคลมีผลใช้บังคับต่อไปได้ตามวัตถุประสงค์เดิม โดยหากท่านไม่ประสงค์ที่จะให้บริษัทฯ เก็บรวมรวมและใช้ข้อมูลส่วนบุคคลดังกล่าวต่อไปภายหลัง กฎหมายคุ้มครองข้อมูลส่วนบุคคลใช้บังคับแล้ว ท่านสามารถแจ้งยกเลิกความยินยอมได้ตามช่องทางที่บริษัทฯ กำหนด


9. การแก้ไขเปลี่ยนแปลงนโยบาย

บริษัทฯ จะทำการพิจารณาทบทวนนโยบายฉบับนี้ตามความเหมาะสม เพื่อให้สอดคล้องกับแนวปฏิบัติ และกฎหมาย ข้อบังคับที่เกี่ยวข้อง ทั้งนี้ ในกรณีที่มีการแก้ไขเพิ่มเติม ปรับปรุง หรือเปลี่ยนแปลงนโยบายฉบับนี้ บริษัทฯ จะดำเนินการประกาศนโยบายฉบับปัจจุบันให้ท่านทราบผ่านเว็บไซต์ของบริษัทฯ หรือช่องทางอื่นใดของบริษัทฯ ที่เกี่ยวข้องกับการใช้งานผลิตภัณฑ์ และ/หรือ บริการของท่าน


10. การติดต่อบริษัทฯ

หากท่านต้องการสอบถามข้อมูลเกี่ยวกับรายละเอียดการประมวลผลข้อมูลส่วนบุคคลของท่าน รวมถึงการขอใช้สิทธิตามนโยบายฉบับนี้ท่านสามารถติดต่อบริษัทผ่านช่องทาง coolline@daikin.co.th นอกจากนี้ ท่านสามารถติดต่อเจ้าหน้าที่คุ้มครองข้อมูลส่วนบุคคลของบริษัทฯ ผ่านช่องทางอีเมล: dpo@daikin.co.th

สถานที่ติดต่อ: บริษัท สยามไดกิ้นเซลส์ จำกัด (สำนักงานใหญ่)

22 ซอยอ่อนนุช 55/1 ถนนอ่อนนุช แขวงประเวศ เขตประเวศ กรุงเทพฯ 10250

 
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Providing Safe, High Quality Products and Services","ethicsContentBodyContent1":"We shall make every effort to ensure the safety and quality of our products and services from the standpoint of our \ncustomers. Should a problem occur regarding safety, we shall immediately take appropriate action.","ethicsContentBodyHeader2":"2. Free Competition and Fair Trading","ethicsContentBodyContent2":"We shall observe all applicable laws and regulations relating to fair competition and fair trade of each country and region, including antimonopoly laws. Furthermore, we shall conduct fair sales and procurement activities based on proper corporate ethics and in accordance with sound business practices and social norms.","ethicsContentBodyHeader3":"3. Observing Trade Control Laws","ethicsContentBodyContent3":"We shall not participate in any transactions that may undermine the maintenance of global peace and security and world order. We shall always act in compliance with all applicable export- and import-related laws and regulations of each country and region, as well as the Daikin Group Security Trade Control Policy, which relates to foreign trade control.","ethicsContentBodyHeader4":"4. Respect and Protection of Intellectual Property Rights","ethicsContentBodyContent4":"Recognizing that intellectual property rights are important company assets, we shall strive to protect and maintain our intellectual property rights and effectively utilize them. Furthermore, we shall respect and make every effort not to infringe upon the intellectual property rights of other companies.","ethicsContentBodyHeader5":"5. Proper Management and Utilization of Information","ethicsContentBodyContent5":"We shall properly manage and effectively utilize the confidential information of our company, the confidential information obtained from other companies, and the personal information of our customers and employees and shall not obtain any information through improper means. We shall thoroughly execute IT security management for our computer systems and the data-resources saved on them.","ethicsContentBodyHeader6":"6. Prohibition of Insider Trading","ethicsContentBodyContent6":"To maintain the trust of the securities market, we shall not use non-public information about the Daikin Group or other companies to buy or sell stocks or other securities (insider trading).","ethicsContentBodyHeader7":"7. Timely and Appropriate Disclosure of Corporate Information","ethicsContentBodyContent7":"Aiming to be an \"open company\" with high transparency and earn the respect of society, we shall actively convey corporate information in a timely fashion not only to shareholders and investors but also to a wide spectrum of society, and engage in two-way communication.","ethicsContentBodyHeader8":"8. Preservation of the Global Environment","ethicsContentBodyContent8":"We shall observe all applicable environmental laws and regulations of each country and region and practice initiatives that preserve the global environment in all aspects of our business operations, including product development, manufacturing, sales, distribution, and services. Also, each and every one of us shall deepen our knowledge of environmental issues, reduce the environmental load in the workplace and at home, and strive toward biodiversity conservation.","ethicsContentBodyHeader9":"9. Ensuring the Safety of Operations","ethicsContentBodyContent9":"We shall take all possible precautions for safe operations and act with a mindset of \"Safety First\" to ensure the safety of the workplace and further gain the trust of people in the regions we serve.","ethicsContentBodyHeader10":"10. Respect for Human Rights and Diversity and Observance of Labor Laws","ethicsContentBodyContent10":"We shall respect the human rights of each and every employee and shall not engage in conduct that discriminates on the basis of nationality, race, ethnicity, religion, color of skin, age, gender, sexual orientation, or disability. Diversity in individual values is enthusiastically accepted, and we shall work to make the unique talents and abilities of each and every person the driving force of the organization. We shall also observe both the letter and spirit of all labor laws and regulations of each country and region, and under no circumstances shall we sanction the labor of underage employees, minors who do not meet the minimum legal age requirements (child labor), or labor performed under compulsion or against a person's will (forced labor).","ethicsContentBodyHeader11":"11. Protection of Company Assets","ethicsContentBodyContent11":"We shall properly manage the tangible and intangible assets of our company to protect and utilize effectively these assets.","ethicsContentBodyHeader12":"12. Proper Handling of Accounting Procedures","ethicsContentBodyContent12":"We shall comply with all accounting standards and tax laws of each country and region as well as internal company rules in properly performing accounting procedures.","ethicsContentBodyHeader13":"13. Practicing Moderation in Entertainment and Gift Exchanges","ethicsContentBodyContent13":"We shall exercise moderation and perform within the acceptable range of social norms and obey the laws and regulations of each country and region in regards to entertainment, the exchange of presents, and invitations relating to the development of our global business. In particular, we shall not entertain, provide gifts of monetary value to, or extend invitations to public officials in Japan or abroad that violate the applicable laws and regulations in each respective country and region.","ethicsContentBodyHeader14":"14. Maintaining a Firm Attitude against Anti-social Activities","ethicsContentBodyContent14":"We shall take a firm attitude against anti-social force or organization that threatens the safety and order of the citizens of society.","ethicsContentBodyHeader15":"15. Observing Each Category of Industry Law and Regulation","ethicsContentBodyContent15":"We shall accurately comprehend and observe all business laws and regulations of each country and region applicable to our business activities.","ethicsContentBodyHeader16":"16. Transparency Management","ethicsContentBodyContent16":"We shall have the transparency on our management to prevent improper relations with the customers or conflict of interest. By prescribing good governance via the Company\u2019s policies and spreading to all units, so all the projects are correct and eliminate corruption. We shall provide a strength of internal audit system for not open an opportunity for anyone to seek interests using the Company as a front.","ethicsContentBodyHeader17":"17. Relationship with Society","ethicsContentBodyContent17":"We aim to be a good corporate citizen that is trusted by society and we shall do our best to act with humility and modesty while at the same time having self-awareness and taking pride in our actions. Moreover, we shall participate in social contribution activities centered on environmental conservation, education support, and cooperation with the local community.","contentArticle1":"If there's any trouble, you can check cause of error by yourself","contentArticle2":"","contentArticle3":"Position","contentArticle4":"Please specify Error Code","contentArticle5":"Search","contentArticle6":"Self-Diagnosis by Remote Controller (SkyAir, VRV)","contentArticle7":"Possible causes","contentArticle8":"Air conditioner type","readMore":"Read more","contentArticle10":"Osaka Kinzoku Kogyosho Limited Partnership was founded by Mr. Akira Yamada in Osaka. Then, he established Osaka Kinzoku Kogyo Co., Ltd. later in 1934","contentArticle11":"The refrigerator was named Mifujirator","contentArticle12":"Production of packaged air conditioners began","contentArticle13":"Osaka Kinzoku Kogyo Co., Ltd. was renamed Daikin Kogyo Co., Ltd.","contentArticle14":"Dakin air-conditioners were firstly imported to Thailand by Siam Motors Co., Ltd. under Dr. Thaworn Phornprapha","contentArticle15":"Siam Daikin Co., Ltd. (SDC) was established as an air conditioning manufacturing and sales company","contentArticle16":"- Daikin\u2019s first VRV system was developed\n
- Siam Daikin Co., Ltd. (SDC) was renamed as Siam Daikin Sales Co., Ltd. (SDS)","contentArticle17":"Daikin Industries (Thailand) Ltd.\nwas established in Thailand and began production of air conditioners in 1991","contentArticle18":"Room air conditioners employing the new R410A refrigerant were marked","contentArticle19":"- Ururu Sarara, the world\u2019s first room air conditioner capable of regulating humidity\nwith a humidifying system having no water supply was marked\n
- Daikin became the industry\u2019s first","contentArticle20":"Daikin Compressor Industries (Thailand) Co., Ltd. was established","contentArticle21":"First time of Flash Streamer in Daikin Air-purifier which won 2005 Award of The Institute of Electrostatics Japan winner","contentArticle22":"Daikin became first in the air conditioning industry to be endorsed as ECO First Company\n","contentArticle23":"- Latest technology of VRT in RVR IV\n
- First time in the world that Daikin adopted a new R32 for commercialized air conditioners","contentArticle24":"Urusara 7 with R32 was launched in Thailand","contentArticle25":"Daikin Solution Plaza Thailand was established as the first innovative air conditioner center in Thailand","contentArticle26":"Environment policy","contentArticle27":"Siam Daikin Sales Co., Ltd. realizes social responsibility about environment by using ISO 14001, managing system for environment, as a path of practice. By adhering to the principles and practices as follows:","contentArticle28":"1. Follow the laws and regulations about environment and determine to complete our environmental purpose.","contentArticle29":"2. Prevent and reduce environment effect from our activities both in of direct and indirect way.","contentArticle30":"3. Continuously develop and improve environmental managing system and reinforce good understanding all employees for environmental practicing and managing.\n","contentArticle31":"4. Realize about local communication along with customers and cooperate on environmental activities.","contentArticle32":"Quality policy","contentArticle33":"Siam Daikin Sales Co., Ltd. adheres to the regulations of ISO9001:2015 quality management. We do the best to pleasure our customers. Control outsources\u2019 quality belong to the company\u2019s standard. Continuously improve the effectiveness of quality management to satisfy customer\u2019s requirement as fast as possible by following these policies.","contentArticle34":"1. Determination \u2013 We provide quality products and spare parts in proper price with accurate and rapid delivery.","contentArticle35":"2. Service mind \u2013 We pay attention on customer in every dimension especially in selling and after-sales service.","contentArticle36":"3. Continuous \u2013 We continuously analyze overall achievement pursue to quality objective and evaluate customer\u2019s satisfaction to make a plan to develop quality management system.","contentArticle37":"Occupational Health and Safety Policy","contentArticle38":"Siam Daikin Sales Co., Ltd., the distributor and after sales service provider of \"DAIKIN\" Air conditioning system in Thailand, realizes the importance of occupational health and safety management system. Therefore, our company implements ISO 45001 as a base of our occupational health and safety management system, and we are committed to the following principles and practices:","contentArticle39":"1. Comply with occupational health and safety laws, legislations, other regulations of interested parties with regard to our business","contentArticle40":"2. Assess occupational health and safety risk and identify hazard of our activities and services for establishing the proactive preventive actions and controls","contentArticle41":"3. Prevent the accident and incident to reduce work-related injury, ill health and damage asset from accident","contentArticle42":"4. Continual improvement of working conditions for safety working conditions","contentArticle43":"5. Raise awareness on safety and support employees and contractors to participate and consultation to safety working conditions","contentArticle44":"You can get heatstroke even on a rainy day","contentArticle45":"The main cause of heatstroke is high humidity","contentArticle46":"Creating an environment that makes it easy to sleep is also a countermeasure against heatstroke at night.","contentArticle47":"You can get heatstroke even on a rainy day","contentArticle48":"According to data released by the Fire and Disaster Management Agency of the Ministry of Internal Affairs and Communications, from August 1 to 17 in the summer of 2017, 14,444 heatstroke patients were transported to the hospital. Even though the highest temperature fell below 30\u2103 from August 10 to 12, 2,248 people were transported.","contentArticle49":"During summer of 2017, Japan experienced heavy rains, especially in central Tokyo. It rained for 17 consecutive days from August 1 to 17, making it 2nd longest record for the month of August since 1977.","contentArticle50":"The temperature was lower than usual, with the highest temperature falling below 30\u2103 for 10 days from August 1 to 17. Compared to 2016 when only one day was below 30\u2103 and the highest temperature exceeded 35\u2103 on most days, 2017 was considered a comfortable season. However, the average humidity was 85% which was the highest level in 89 years.","contentArticle51":"We would like to introduce the causes of heatstroke and the countermeasures.","contentArticle52":"The main cause of heatstroke is high humidity","contentArticle53":"It is a common misunderstanding that heatstroke occurs mostly in August during the hot summer. The fact is it occurs mostly in June when the rainy season starts or in July when the rainy season ends since the body is still not used to the sudden increase in heat. The \u201cHeat index (WBGT)\u201d provided by the Ministry of the Environment uses a numerical value to determine the risk of heatstroke with an index consisting of \u201cTemperature\u201c, \u201cHumidity\u201d and \u201cRadiant heat\u201c.","contentArticle54":"The ratio at the time of calculation for outdoor use is 70% Humidity, 20% Radiant heat, 10% Temperature while for indoor use it is 70% Humidity, 30% Radiant heat. Since Humidity accounts for 70% of the heat index both indoors and outdoors, the higher the humidity, the more careful you need to be about heatstroke.","contentArticle55":"Temperature and Humidity relation - Heatstroke cases from June to September of 2015","contentArticle56":"\u201cHeat index WBGT\u201d for heatstroke risk assessment\nOutdoor WBGT = 0.7 x wet-bulb temperature + 0.2 x black-bulb temperature + 0.1 x dry-bulb temperature\nIndoor WBGT = 0.7 x wet-bulb temperature + 0.3 x black-bulb temperature","contentArticle57":"Special attention is required for people older than 65. In 2017, 52,984 people were taken to hospital by ambulance due to heatstroke, and about half of them were aged 65 or older. As we age, the body\u2018s temperature sensors become less sensitive to heat and are unable to cool or regulate body temperature. Compared to younger people, most elderly people in the summer live in a hot and humid environment where the room temperature is about 2\u00baC higher and humidity is 5% higher.","contentArticle58":"Percentage of heatstroke patients by age","contentArticle59":"Heatstroke location in 2017","contentArticle60":"Set the temperature at 28 \u00baC and humidity between 50 - 60%.","contentArticle61":"The ideal way is to keep track of humidity via thermohygrometer. Be careful if you feel hot even if the temperature is 28 \u00baC; the alert level becomes higher if the humidity is more than 70%. Instead of just focusing on temperature, use air conditioners to control humidity between 50 to 60%.","contentArticle62":"Creating an environment that makes it easy to sleep is also a countermeasure against heatstroke at night.","contentArticle63":"If you want to use the air conditioner all night long when you go to bed, set the temperature above 28\u00baC and set the humidity between 50 to 60% in dehumidification mode. By lowering the humidity, only the sensible temperature is lowered without overcooling the body. This way, sweat immediately dries up as well which makes it easier to sleep.","contentArticle64":"If you don\u2018t want to sleep with the air conditioner on, use the timer function. The amount of sweat increases immediately after going to bed, but by cooling the room with a timer, the humidity is also controlled, and sweat can be dried which makes it easier to fall asleep. If \u201coff timer\u201d is set to 3 hours, you will enjoy a stable deep sleep without disturbance caused by temperature change.","contentArticle65":"In addition, when it is too hot to sleep on an extremely hot day or at 28\u00baC, it is important to protect your body from the risk of heatstroke by taking appropriate measures, such as lowering the temperature to a set temperature that does not make it too cold.","contentArticle66":"Wake up in the heat of a warm nights","contentArticle67":"Increased number of tropical nights","contentArticle68":"Even if you turn on the air conditioner on all night or use the timer, do you still have trouble sleeping or wake up in the middle of the night because of the heat?","contentArticle69":"During tropical nights, the possibility of having heatstroke is said to be high not only because of the outdoor temperature but also because the indoor temperature is high. The heat can also disturb sleep which affects the physical condition.","contentArticle70":"How to spend a comfortable tropical night \u2013 Humidity control","contentArticle71":"A comfortable room temperature and humidity are important for a peaceful tropical night.","contentArticle72":"How to sleep comfortably","contentArticle73":"Not only 'Temperature' but also 'Humidity' adjustment is an important key for comfort.\n
Comfortable air conditioner tips for humidity control at tropical nights","contentArticle74":"1. For those who want to use the air conditioner all night \u2013 Use the dehumidification operation and set the temperature to 28 degrees or higher","contentArticle75":"Set the temperature above 28 \u00baC and reduce the humidity to 50 - 60% during dehumidification. By lowering the humidity, only the sensible temperature is lowered without overcooling the body. This way, sweat immediately dries up as well which makes it easier to sleep.","contentArticle76":"2. For those who do not want to leave the air conditioner on - Set your preferred temperature and set the timer to 3 hours","contentArticle77":"The amount of sweat increases immediately after going to bed. However, by cooling the room with a timer, the humidity is also controlled and sweat immediately dries up as well which makes it easier to sleep.\n
If 'off timer' is set to 3 hours, 2 cycles of deep sleep* can be secured immediately after falling asleep without being disturbed by temperature changes. This allows a stable deep non-REM sleep in the first half of the sleep period.","contentArticle78":"* The average sleep cycle is said to be 90 minutes.","contentArticle79":"Enjoying the feeling of a good rest depends on how comfortable you feel when you wake up in the morning.\n
If sweat from sleeping makes your body sticky and uncomfortable immediately after waking up, it is a good idea to set the 'on timer' on the air conditioner according to the time you wake up.","contentArticle80":"Use of air conditioners at tropical nights","contentArticle81":"1. 60% have trouble sleeping in summer heat. More than half cannot sleep comfortably during summer nights due to 'trouble falling asleep' and \u201cwakes up in the middle of the night' due to heat.","contentArticle82":"The answers to \u201cdo you have difficulties of sleeping when it\u2019s hot even though you\u2019re using air conditioners?\u201d were \u201cYes \u2013 17.1%\u201d and \u201csometimes \u2013 45.9%\u201d, so more than 60% of respondents indicating that they felt it was too hot to sleep.
\nFurthermore, the answers to \u201csometimes I wake up in the middle of the night because of the heat\u201d were 'Yes - 14.2%' and 'sometimes - 47.0%', so nearly 60% of the respondents experienced having difficulty sleeping while waking up.
\nIt became clear that there were many people who could not sleep in the bedroom on a summer night or wake up in the middle of the night so they could not sleep well. The fact that people do not feel the heat and sleep well while using their air conditioner suggests that they weren\u2019t able to use the air conditioner in a better way.","contentArticle83":"Do you experience difficulty sleeping when it\u2019s hot even though you\u2019re using air conditioners?","contentArticle84":"Hot and hard to fall asleep (%)","contentArticle85":"Sometimes I wake up in the middle of the night because of the heat","contentArticle86":"Hot and wake up in the middle of the night (%)","contentArticle87":"2. \u201cI left it on all night. - 23.5%\u201d, \u201cI use timer - 53.1%\u201d, those who use the timer are almost 2 times more than those who leave it on all night!","contentArticle88":"The answers to \u201chow do you use air conditioners when you sleep in the summer?\u201d were \u201cI left it on all night. - 23.5%\u201d and \u201cI use timer - 53.1%\u201d which means using the timer is more common during summer.","contentArticle89":"3. No matter how you use the air conditioner, the result is still \u201cIt's hot and I can't sleep.\u201c","contentArticle90":"Furthermore, when we examined how many people experienced \u2018It\u2019s too hot to fall asleep.\u2018 with each type of air conditioner, we found that more than half experienced \u201cIt\u2019s hot and I can\u2018t sleep\u201d with all types of air conditioners. Majority of them use timers but the result says using timers does not lead to good sleep perfectly and seems additional arrangement is needed. For a pleasant summer night's sleep, it might be a good idea to review how you use your air conditioner.","contentArticle91":"How do you use the air conditioner when you sleep in summer?","contentArticle92":"Air conditioner usage (%)","contentArticle93":"Do the following things happen to you when you sleep at night during summer?","contentArticle94":"Hot and hard to fall asleep (%)","contentArticle95":"Hot and wake up in the middle of the night (%)","contentArticle97":"Depending on the model of the air conditioner, humidity 50 ~ 60% setting may not be available.\n","contentArticle98":"Humidity","contentArticle99":"Health effects","contentArticle100":"Smell of laundry","contentArticle101":"Dehumidification using air conditioners","contentArticle102":"Dehumidification using a dehumidifier","contentArticle103":"Tips for drying in the room\u0e2b","contentArticle104":"What is humidity?","contentArticle105":"Air conditioner dehumidification system","contentArticle106":"Air conditioner maintenance","contentArticle107":"Dehumidification mechanism of dehumidifiers","contentArticle108":"Dehumidifier maintenance","contentArticle109":"Mold removal in closet","contentArticle110":"Deodorize the room","contentArticle111":"Humidity","contentArticle112":"Rainy season is humid so you may feel hot and humid even when the temperature is low.","contentArticle113":"This is because the sensible temperature is determined not only by temperature but also by a total of 6 elements including humidity, air current, radiation, amount of clothing and activity quantity. The higher the humidity, the higher the sensible temperature.\u0e2b","contentArticle114":"Health effects","contentArticle115":"If the rainy season continues, the humidity will exceed 80%, and the environment will be suitable for molds and mites to increase.","contentArticle116":"Molds and mites cause allergies to humans, so the risk increases during the rainy season.","contentArticle117":"Smell of laundry","contentArticle118":"During the rainy season, many people hang their laundry indoors. But if you dry it in the room, it may cause an unpleasant smell.\n
\nThe causes are 'protein stain' which is secreted from the body and adheres to clothes and cannot be removed by washing, and bacteria which proliferate in a half-dried state.
It is assumed that unpleasant odors are generated by chemical decomposition of dirt itself, action by bacteria, and high temperature conditions during drying in the room. It is said that they are complex odors mixed with various ingredients.s\n","contentArticle119":"Dehumidification using air conditioners","contentArticle120":"How to use air conditioners during the rainy season","contentArticle121":"In midsummer when temperature is high, 'cooling operation' is appropriate, but in rainy season when humidity is high, 'dehumidification operation' is recommended.","contentArticle122":"Difference between 'cooling operation' and 'dehumidification operation'","contentArticle123":"The cooling operation and the dehumidifying operation have different roles.
\nThe cooling operation is intended to reduce the temperature while the dehumidification operation is intended to reduce the humidity.
There are two types of dehumidification operation :
\n(1) Dehumidify by slightly lowering the temperature in a weaker cooling operation 'Low Cooling Dehumidification'
\n(2) Return the air after lowering the temperature to a suitable temperature 'reheat dehumidification'.","contentArticle124":"Some Daikin air conditioners are equipped with a 'Hybrid Dehumidification' that helps prevent overcooling by constantly adjusting the air conditioner's capacity according to the amount of moisture in the room.","contentArticle125":"Comparison of cooling and dehumidification","contentArticle126":"Cooling","contentArticle127":"Low Cooling Dehumidification","contentArticle128":"Reheat Dehumidification","contentArticle129":"Hybrid Dehumidification","contentArticle130":"Purpose of the function","contentArticle131":"Remove humidity","contentArticle132":"Room temperature","contentArticle133":"\u2193
Fall to the lowest level\t","contentArticle134":"Drop a little\t","contentArticle135":"Doesn\u2019t go down that much *","contentArticle136":"Power Consumption\t","contentArticle137":"\u25ce
Less than reheat dehumidification\t","contentArticle138":"\u25cb
Similar to cooling\t","contentArticle139":"\u25b3
More than air-conditioning\t","contentArticle140":"\u25cb
Similar to cooling\n","contentArticle141":"* Dehumidification operation with a decrease in room temperature of 2\u00baC or less (difference between suction temperature and outlet temperature) as determined by the Japan Refrigeration and Air Conditioning Industry Association.","contentArticle142":"Dehumidification using a dehumidifier","contentArticle143":"How to use a dehumidifier","contentArticle144":"If the room temperature is about 25\u00baC, the humidity setting of the dehumidifier should be 40 - 60%. If air conditioner is used, the humidity setting may be a little higher because the air flow slightly lowers the sensible temperature.","contentArticle145":"If you are away from home during the day, dehumidifying while you are out is recommended. If the house is airtight, you can dehumidify the whole floor by opening the door of the room.","contentArticle146":"We recommend you to put a dehumidifier in a room on the north side where the temperature gets lower.","contentArticle147":"The room temperature of the room on the north side is lower compared to the south side where it is easy to get sunlight.","contentArticle148":"SIn a closed space, moisture tends to be uniform in all rooms, but the lower the temperature, the less moisture can be in the air, and the higher the relative humidity.","contentArticle149":"In a highly airtight house, you can dehumidify an entire floor by opening the door of each room and using a dehumidifier while you are away.","contentArticle150":"Tips for drying in the room","contentArticle151":"A lot of moisture is released from laundry, so when you dry it in your room, make an escape path for moisture.","contentArticle152":"Here's how to dry your laundry quickly","contentArticle153":"Dry laundry quickly with the combination of air and dehumidification.","contentArticle154":"The most important thing is #3 dehumidification. If the room is dry enough without wind, water evaporates quickly.\n
\nAlso, the higher the temperature, the easier it is to dry, so it is better to dry it in the room on the south side where it is easy to get sunlight.","contentArticle155":"If you dry it quickly, it won't smell. If you dehumidify, bacteria will decrease.","contentArticle156":"Comparison of bacterial presence in laundry with and without dehumidification","contentArticle157":"Test condition","contentArticle158":"Gauze (About 5 cm x 5 cm, folded into 12 pieces.) was dripped with 1 ml of the test organism solution, dried under each condition, collected over time, washed out, and cultured on agar medium.
\nThe number of viable bacteria was determined by measuring the number of colonies.\n
\nDaikin Study","contentArticle159":"What is humidity?","contentArticle160":"The air contains moisture. This is the origin of humidity.","contentArticle161":"The amount of water that air can contain called saturated water vapour content depends on the temperature of the air: warmer air can contain more water.","contentArticle162":"\u0e23\u0e30\u0e1a\u0e1a\u0e25\u0e14\u0e04\u0e27\u0e32\u0e21\u0e0a\u0e37\u0e49\u0e19\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e1b\u0e23\u0e31\u0e1a\u0e2d\u0e32\u0e01\u0e32\u0e28","contentArticle163":"In the air conditioner, there are many layers of aluminum fins called heat exchangers.
\nDuring cooling operation, chlorofluorocarbon gas, compressed by a compressor, flows through the copper tube and cools the aluminum fins.\n
Air gets cooled as it flows through the fins.","contentArticle164":"When the aluminum fin is cooled, the surrounding air cools down, reducing the amount of water that can be contained, and the moisture that the air cannot hold accumulates.\n
The moisture condenses on the fins and is discharged outside through the drain hose, so the amount of moisture in the room decreases and air is dehumidified.","contentArticle165":"Air conditioner maintenance","contentArticle166":"Water droplets are generated in the indoor unit during cooling operation.
\nDuring operation, the air conditioner is cold so there is no need to worry about the growth of mold. However, when it stops, the temperature inside will rise which makes the environment favorable for mold due to the temperature and humidity.
\nTherefore, this moisture must be released after the air conditioner stops.\n
\nSpecifically, it is effective to blow air for 1-2 hours with a timer after stopping the air conditioner. Recently, there are more and more air conditioners that automatically blow air after the operation ends.","contentArticle167":"However, the humidity will be released in the room, so it's better to turn on the ventilation fan.
\nMold grows with dust as a source of nutrition, so it is important to prevent dust from accumulating in the air conditioner.
Clean the air filter frequently to reduce the amount of dust inside the air conditioner. Recently, there are air conditioners that automatically clean the dust in the filter, so it is convenient to choose such products.","contentArticle168":"Let\u2018s dry the indoor unit after using the air conditioner.","contentArticle169":"Dehumidification mechanism of dehumidifier","contentArticle170":"Dehumidifiers can be classified into two types: 'compressor type' and 'desiccant type'.","contentArticle171":"Compressor type","contentArticle172":"A dehumidification system that uses a compressor, which is also used in air conditioners. A compressor is used to change the temperature of the refrigerant so that moisture in the air drawn in and condenses in the cooled heat exchanger. It reduces humidity by removing moisture and releasing dry air into the room.","contentArticle173":"It has a feature that the higher the dehumidification performance is, the less power consumption during high temperature and humidity such as the rainy season.","contentArticle174":"Desiccant type","contentArticle175":"A dehumidification system in which moisture in the air is absorbed by a moisture absorbent called desiccant. The absorbed moisture is evaporated by a heater, and the evaporated moisture is condensed in a cooled heat exchanger. It reduces humidity by removing moisture and releasing dry air into the room. Because it uses a heater, it consumes a lot of power, and the room temperature tends to rise, so it is not suitable for summer use. Recently, hybrid dehumidifiers that combine compressor type and desiccant type are also sold.","contentArticle176":"Comparison of compressor type and desiccant type","contentArticle177":"Compressor type\t","contentArticle178":"Desiccant Type\t","contentArticle179":"Hybrid Type","contentArticle180":"Room Temperature\t","contentArticle181":"\u2192
Doesn\u2019t rise so much (2 - 4\u00baC)\t","contentArticle182":"\u2191
Rises (3 - 8 \u00baC)\t","contentArticle183":"Barely rises","contentArticle184":"Power consumption\t","contentArticle185":"Dehumidification characteristics\t","contentArticle186":"\u30fbHigh dehumidification ability in rainy season with high temperature and humidity
\u30fbDehumidifying capacity in winter becomes low\t","contentArticle187":"The dehumidifying capacity in winter is stable","contentArticle188":"The dehumidifying capacity in winter is stable","contentArticle189":"Dehumidifier Maintenance","contentArticle190":"Drain the water accumulated in the tank as soon as possible. Wipe and dry it immediately to prevent mold and bacteria from growing.\n
Similar to air conditioners, compressor-type dehumidifiers generate water droplets inside the dehumidifier during dehumidification operations. This must be drained after operation is stopped.\n
\nIt is effective to operate air blowing for about an hour after stopping. Recently, the number of dehumidifiers that automatically blow air after operation is increasing.","contentArticle191":"Mold removal in closet","contentArticle192":"The closet during the rainy season has a lot of moisture in the futon, so if you leave it as it is, your futon will get moldy, smelly, or even cause sickness.\n
Moisture absorbed by the futon can be air-dried as shown in the figure below.","contentArticle193":"The most important thing is (3) dehumidification. If the room is dry, you can expect a great effect just by dehumidifying.\n
\nHowever, it takes 2 to 3 days to remove the moisture from the futon. Therefore, if you place importance on speed, the most effective way is to dehumidify with direct airflow.\n
\nLet's dehumidify the room with a dehumidifier or an air conditioner and direct dehumidifying air to the closet with a fan.\n
\nIf you use a dehumidifier, the room temperature rises a little, so it is recommended to use an air conditioner while you are in the room.","contentArticle194":"Deodorize the room","contentArticle195":"The smelliest time of the year is the humid rainy season.","contentArticle196":"As a result of research, we found that about 80% of the respondents had some dissatisfaction with the smell, especially from the rainy season to summer.","contentArticle197":"House odor","contentArticle198":"The smell of the house is generated from the kitchen and permeates the wall.","contentArticle199":"The main source of household odors is cooking odors in the kitchen.\n
\nOdors that could not be removed by the ventilation fan will move to the living room and stick to the wall or sofa.","contentArticle200":"On humid days, the odor is released from the wall due to moisture.","contentArticle201":"The molecules of the odor adsorbed on the wall are about the same size as water vapor, so they are pushed out by the water vapor permeating the wall and released into the room on humid days. This is the cause of the bad smell of the rainy season.","contentArticle202":"Odor from the wall can be removed with moisture.","contentArticle203":"This principle can be used to remove odors from walls. If you humidify the room to about 60%, the odor will be released from the wall, so you can remove the odor by dehumidification and ventilation.
\nOdor and humidity are compatible so dehumidification can remove both moisture and odor. During the rainy season, the indoor humidity is high so dehumidifying alone is effective.\n","contentArticle204":"Odor absorbed by the wall","contentArticle205":"Physical adsorption of odor molecules","contentArticle206":"The amount of physisorption depends on pressure and temperature.","contentArticle207":"Use moisture to remove odors from walls","contentArticle208":"Physical adsorption force << affinity with water","contentArticle209":"When humidity increases in the room, a force acts to make the concentration in the space and solid the same, and odor molecules are eliminated.","contentArticle210":"Removes odor along with moisture","contentArticle211":"Dehumidification","contentArticle212":"Floating odor can be removed together with water molecules.","contentArticle213":"If you remove water vapor, the smell will also be removed.","contentArticle214":"The rainy season is a chance to deodorize the walls. Depending on the weather, let's use ventilation, dehumidifiers, and air conditioner dehumidification to get rid of moisture together with odor.","contentArticle215":"Lower the temperature\t","contentArticle216":"How to control the comfortable room temperature for pets","contentArticle217":"Pet shedding","contentArticle218":"Smell of pets","contentArticle219":"Viruses, molds, ticks and pollen","contentArticle220":"Measures to control room temperature","contentArticle221":"Measures against pet shedding","contentArticle222":"Pet odor control law","contentArticle223":"Measures against viruses, molds, mites and pollen","contentArticle224":"Growing concern for pets","contentArticle225":"High interest in 'air quality' and 'smell'","contentArticle226":"How to control the comfortable room temperature for pets","contentArticle227":"84% of owners say 'I do not know the right temperature for pets'\n","contentArticle228":"Many pet owners don't know what the optimal temperature is for their pets to live comfortably, so they have trouble keeping the room temperature.\nWhen the owners were asked, 'Do you know the proper temperature for a pet to live indoors?' 84.3% responded, 'I don't know.'.
\nSurprisingly, there was no correlation with the years of keeping pets. Many people may be aware that 'Pets are ok if people are comfortable' and 'It can be kept outside, so it should be more comfortable inside.'.
\nIn addition, 50% of those who answered 'I know the right temperature' answered '25\u00baC or lower is suitable temperature in summer,' indicating a tendency to accept a slightly lower temperature.","contentArticle229":"Do you know the proper temperature for a pet to live indoors","contentArticle230":"More than 80% said they did not know the appropriate temperature.\n
This indicates the lack of interest for indoor temperature.","contentArticle231":"Do you know the appropriate temperature for pets to live indoors in summer?
\nWhat temperature do you think is suitable for pets to live indoors in summer?","contentArticle232":"Pet Shedding","contentArticle233":"The most popular response was 'care about pet hair'","contentArticle234":"When asked about their concerns about the indoor air quality in which they live with their pets, the No. 1 answer was \u201cpet hair\u201d (67.7%). \u201cI have pet hair on the blanket\u201d, \u201chair is thin and blows around\u201c, \u201close hair on clothes\u201c, etc., the hair itself is easy to see visually, and there are many opportunities to be conscious of its existence, so it seems to be a concern.","contentArticle235":"Concerns about indoor air in pets","contentArticle236":"Smell of pets","contentArticle237":"There seem to be many people who are troubled by the smell of pets themselves or the smell of pet waste. Some owners use deodorants and air fresheners to make improvements, but their complaints are not resolved. Some owners have given up, saying, 'I can't help it' or 'do nothing in particular'.","contentArticle238":"Viruses, molds, ticks and pollen","contentArticle239":"Many people are also interested in air issues related to pet health, such as viruses, molds, ticks, and pollen.","contentArticle240":"Measures to control room temperature","contentArticle241":"Advice from Daikin","contentArticle242":"In the middle of summer when the temperature is high, both temperature and humidity can be lowered by cooling with air conditioner. When the 'Humidity' is high, such as during the rainy season, it is recommended to operate the thermostat in an air-conditioned room or a dehumidified room without becoming too cold.","contentArticle243":"If you use a dehumidifier, it is recommended for a room on the north side where the temperature gets lower. The room temperature of the room on the north side is lower than that of the room on the south side where it is easy to get sunlight. Because moisture tends to be uniform in all rooms, the lower the temperature in the north room, the less moisture can be in the air and the higher the relative humidity.","contentArticle244":"On the other hand, it is easy to dry in winter. For rooms where heating is used to increase the temperature by heating, the relative humidity becomes lower so let's use a humidified air cleaner. Also, Daikin's air conditioner 'Ururusarara' is recommended because it can humidify without the need for water when heating.","contentArticle245":"Measures against pet shedding","contentArticle246":"Advice from Daikin","contentArticle247":"If you are using an air conditioner, you can install an air purifier on the opposite side of the room where the air conditioner is installed to create airflow throughout the room and efficiently collect the accumulated hair.","contentArticle248":"If your pet's hair accumulates in the filter of the air cleaner, it will be inefficient to operate it. Aside from cleaning the floor with the vacuum cleaner, you should also clean the filter at least once every two weeks.","contentArticle249":"Pet odor control law","contentArticle250":"Advice from Daikin","contentArticle251":"The molecules of the odor adsorbed on the wall are about the same size as water vapor, so they are pushed out by the water vapor permeating the wall and released into the room on humid days. This was the cause of the bad smell of the rainy season.\n
\nSUsing this principle, if you dehumidify properly when the humidity is high, you can remove even the odor that has penetrated the wall. The rainy season is a chance to deodorize the walls. Depending on the weather, let's use ventilation, dehumidifiers, and air conditioner dehumidification to get rid of moisture together with odor.","contentArticle252":"Measures against viruses, molds, mites and pollen","contentArticle253":"Advice from Daikin","contentArticle254":"There are many cases where animal care products such as reeds, brushes and jackets are placed around the entrance. Using this space, it is better to put an air cleaner. Try not to bring in viruses, bacteria, mold, mites and pollen from outside.","contentArticle255":"Growing attention to pets","contentArticle256":"According to data from the Ministry of Health, Labour and Welfare *1, the number of dogs registered with local governments across the country in 2013 was 6.75 million. Not all dogs are registered, but the number is about 3.5 times higher than in 1960.","contentArticle257":"*1, Ministry of Health, Labour and Welfare 'ANNUAL TRANSITIONS IN THE NUMBER OF REGISTERED AND PREVENTED DOGS, ETC. (FY 1960 \u2013 FY 2013)'","contentArticle258":"Changes in the number of registered dogs","contentArticle259":"Source:\nPrepared from 'ANNUAL TRANSITIONS IN THE NUMBER OF REGISTERED AND PREVENTED DOGS, ETC. (FY 1960 \u2013 FY 2013)' Ministry of Health, Labour and Welfare\n
*\nSince fiscal 1997, the figures have been calculated on an annual basis. In FY 2010, due to the impact of the Great East Japan Earthquake, municipalities other than Sendai in Miyagi Prefecture and municipalities under the jurisdiction of the Soso Health and Welfare Office in Fukushima Prefecture are not included for the period from January to March in Rikuzentakata City and Otsuchi Town, Iwate Prefecture.","contentArticle260":"According to the results of a survey conducted by Yano Research Institute, the total retail value of the pet-related market in fiscal 2013 was 1,428.8 billion yen.\nThe total market for pet-related products includes pet food, pet supplies, pet beauty parlors, pet care, pet insurance, pet hotels, and other services, and the market size is growing year by year. It is expected that the market will continue to expand in the future due to the aging of pets and the growing interest in the health maintenance and management of pets, as well as the growing demand for products and services related to them.","contentArticle261":"Source:\nPrepared from 'Pet Business Survey Results 2014' Yano Research Institute, Inc.\n
* Retail value basis. Forecasts and forecasts are as of December 2014.","contentArticle262":"86% of cats and 81% of dogs are kept indoors","contentArticle263":"According to the Pet Food Association's 'Nationwide survey of dog and cat rearing in 2014' about 86% of cats are kept indoors (Indoor only, or indoor when not taking a walk or going out.), and about 81% of dogs are kept indoors.
\nIn the past, many families kept dogs in outdoor huts, but in recent years, the rate of keeping dogs indoors has increased. The fact that people living in apartment houses are increasing in the city center means most pets can only be kept indoors are one of the most common reasons.","contentArticle264":"Pet-friendly condominiums surge in Japan","contentArticle265":"According to a survey by the Real Estate Economic Institute, 'Pet-Friendly condominiums in the Tokyo metropolitan area' in 1998, 1.1% of newly built condominiums sold in the Tokyo metropolitan area allowed pets, but in 2007 the percentage had risen to 86.2%.
\nWith the rapid increase in the number of apartments where pets are allowed, more and more families are living in the same space as their pets.","contentArticle266":"Penetration rate of pet ownership in the Tokyo metropolitan area\n","contentArticle267":"Source:\n2007, Research Institute of Real Estate Economics","contentArticle268":"High interest in 'air quality' and 'smell'","contentArticle269":"When living with pets, how much awareness do residents have about 'air environment'? In 2013, Daikin conducted a survey of pet owners about their 'Concerns about indoor environment and air when people and pets live together'.","contentArticle270":"The question was, 'What are your concerns\/concerns about living with your pet?' and answers were as follows.\nNo.1 - Pet food and drink (27.3%)\nNo.2 - Pet disease (19.2%)\nNo.3 - The quality of the air in a room (shedding, cleanliness, etc.) (13.8%)\nNo.4 - Pet waste (10.8%)\nNo.5 - Pet odor (9.2%)\nNo.6 - Pet diet\/exercise (8.7%)\nThe interesting thing is that there is a high level of interest in the 'air quality' and 'smell' as well as issues related to pet health and daily life.","contentArticle271":"What are your concerns about living with your pet?","contentArticle272":"Dry air in the room","contentArticle273":"Humidity decreases when air is heated","contentArticle274":"Humidify during heating","contentArticle275":"Annual humidity changes and the driest period","contentArticle276":"Dry air in the room","contentArticle277":"Air conditioner is the most popular heating appliance during winter.
\nIn a survey for air conditioner users 'Do you have any problems with the indoor environment in winter?', the No. 1 answer was 'Dry skin, throat, eyes, and hair (56%)'.","contentArticle278":"Reference","contentArticle279":"Announced on January 23 'Survey on Awareness and Actual Conditions of Humidity' Neo Marketing Co., Ltd.\/500 people (Nationwide, male and female, 20 to 69 years old)","contentArticle280":"Humidity decreases when it is heated","contentArticle281":"Air conditioning does not 'dry' because it reduces the amount of water in the air.
It occurs because the humidity (relative humidity) decreases as the room temperature increases.\n
The amount of water that air can contain (saturated water vapour content) depends on the temperature of the air: the higher the temperature, the more water it can contain.\n
Air conditioner heating without humidifying function raises the temperature of the whole room by directly heating the air, so it does not generate steam. In other words, the moisture in the air does not increase, but only the temperature rises, which lowers the humidity (relative humidity) and causes drying. Also, if the warm air from the air conditioner directly hits your body, it may cause your skin, lips and hair to become dry. 'Drying' is the most common winter problem. We can see that this is largely due to the 'Dehumidifying' effect.","contentArticle282":"What is Relative Humidity","contentArticle283":"According to the Japan Meteorological Agency, the average humidity in Tokyo in January was 52%. Why does it feel dry when it looks like an ideal number?\n","contentArticle284":"As an example, consider air to be 'a room with a fixed number of seats'.
\nIn this example, 15\u00baC can seat up to 4 people. If 2 seats are occupied, the relative humidity is the 'Percentage of total' of how many seats are occupied, so in this case the relative humidity is 50%.","contentArticle285":"As the temperature increases, there are 'more seats increase' and the humidity decreases. However, as the temperature decreases, there are 'fewer seats' and the humidity increases.\n
It is easy to understand when you consider the difference in humidity between summer and winter, but if you lower the temperature, the amount of moisture that can exist in the air will be greatly reduced.","contentArticle286":"Even if the outdoor air humidity is 50% in winter, it feels dry because the amount of moisture in the air is small.","contentArticle287":"Humidify during heating","contentArticle288":"Comfortable temperature and humidity control","contentArticle289":"When you compare spring and autumn, the temperature doesn't change much, but spring feels warmer and autumn feels cooler.
\nIn Japan, humidity is high from spring to summer and low from autumn to winter due to seasonal winds, and the air tends to dry.
\nEven if the temperature is the same, it feels warm when the humidity is high, so the sensible temperature tends to rise more in spring than in autumn.","contentArticle290":"Even if the temperature is low, it is comfortable if the humidity is raised.","contentArticle291":"Heating while humidifying feels warmer, so it's more comfortable at a lower set temperature than heating without humidification.","contentArticle292":"Humidification also reduces moisture-sensitive viruses","contentArticle293":"Generally, it is said that the virus death rate increases when the humidity is over 40%.","contentArticle294":"Keep a room moist","contentArticle295":"Humidity control is important to prevent dryness caused by air conditioner heating.
\nBy keeping comfortable humidity in the room, you can prevent dryness of the throat and skin.","contentArticle296":"Humidity control!","contentArticle297":"Hang laundry indoors","contentArticle298":"Install humidifiers and air purifiers with humidification functions","contentArticle299":"Use a humidified air conditioner","contentArticle300":"Annual humidity changes and the driest period","contentArticle301":"In October, the relative humidity will drop by more than 10%.","contentArticle302":"The driest air in a year is from December to February. Relative humidity drops to around 50% (The national average of annual relative humidity is 70%.). If the relative humidity is 50% even in winter, it looks like the ideal humidity is maintained, but this is the outdoor humidity. In winter, the temperature difference between outdoor and indoor is large because of heating, and the higher the temperature, the lower the humidity. Therefore, the humidity inside the room during winter becomes much lower than the figure on the graph, and it dries.","contentArticle303":"2015 year humidity (Tokyo)\n","contentArticle304":"Tokyo, Japan Meteorological Agency, 2015 (Monthly Value) Details (Temperature, vapor pressure, and humidity)","contentArticle305":"Source","contentArticle306":"Daikin Heart Service","contentArticle307":"Promptness","contentArticle308":"We set a target to deliver fast service and repairs, and to shorten customer wait time as much as possible.","contentArticle309":"Reliability","contentArticle310":"Our technician team will find the cause of the problem, and then determine guidelines to prevent the cause from occurring again. We define the performance indicator based on a recall, repeat, and repair ratio.","contentArticle311":"Kindness","contentArticle312":"We require every service department staff member to operate in a good manner, both physically and verbally, when providing services to customers. We train our team of technicians to understand and respect the customer point of view at all times, attentively listen to customers to understand their problems, and find a correct way to provide a service that satisfies customers","contentArticle313":"Service Policy","contentArticle314":"Respond to customer within one day.","contentArticle315":"Finish the repair in the first visit.","contentArticle316":"Close the job within three days.","contentArticle317":"Create customer satisfaction.","contentArticle318":"Warranty Conditions for Cleaning and Repair Air conditioner","contentArticle319":"Air Conditioner Cleaning","contentArticle320":"Each cleaning job is guaranteed for a period of 15 days from the cleaning date, including cleanliness, leaking, drippings, and loud noises resulting from assembling parts or other work related to cleaning.","contentArticle321":"Air Conditioner Repair","contentArticle322":"Guaranteed for a period of 90 days from the repair date, including replacement parts and labor fee within the scope of repair job.","contentArticle323":"Terms and conditions of Warranty divided by 2 types as following","contentArticle324":"Residential Air Conditioning Warranty","contentArticle325":"1. The Company will warrant component damages due only to component quality or production error for a period of one year from the installation date.\n
\n2. The warranty does not include checking and cleaning services.\n
\n3. In the event of machine failure, the Company will check and repair the machine free of charge within the first year of a warranty period, provided the user has properly used the air conditioner in accordance with the instructions in the user manual.\n
\n4. All outdoor condensing unit PCBs for every model of Room Air R32 inverter and evaporators for every model of R32 air conditioners have three-year warranties, covering service fee, inspection fee, and repair and parts fee.\n
\n5. All ROOM AIR and SKY AIR 8,500 \u2013 49,400 BTU compressors have a five-year warranty, not covering service fee, inspection fee, and repair and parts fee after the first one year.\n
\n6. The Company will not warrant damages caused by an installation that is not performed by the Company or authorized dealers.\n
\n7. The Company will not be responsible under the above conditions for the repair or replacement of any parts or equipment of the machine not performed by the Company or authorized dealers.\n
\n8. The Company will not be responsible for damages during the warranty period caused by:\n
\n8.1 Improper use.
\n8.2 Correction or modification.
\n8.3 Moving and transportation.
\n8.4 Accidents or natural disasters such as flood, fire, earthquake, etc.
\n8.5 Non-standard power usage.
\n9. The Company does not have a return policy for the whole set of fan coils and\/or condensing units.
\n10. If air conditioners are installed in a foreign country, the warranty will be terminated.\n
\n11. If the warranty card is lost, has erasing, scratching, or correcting marks, or does not have sufficient detail, the buyer will be responsible for the costs incurred by services and repairs, even during the warranty period (warranty card will not reissued if lost).","contentArticle326":"Air Purifier Warranty","contentArticle327":"1. The Company will warrant component damages due only to component quality or production error for a period of one year from the purchase date.\n
\n2. The warranty does not include checking and cleaning services.\n
\n3. The warranty does not include consumables such as filters.\n
\n4. In the event of machine failure, the Company will check and repair the machine free of charge within the one-year warranty period.\n
\n5. The Company will not be responsible for the repair or replacement of any parts or equipment of the machine not performed by the Company or authorized dealers.\n
\n6. The Company will not be responsible for damage during the warranty period caused by:\n
\n6.1 Improper use.
\n6.2 Correction or modification.
\n6.3 Moving or transportation.
\n6.4 Accidents or natural disasters such as flood, fire, earthquake, etc.
\n6.5 Non-standard power usage.
\n7. The Company does not have a return policy for air purifiers.
\n
\n8. If the warranty card is lost, has erasing, scratching, or correcting marks, or does not have sufficient detail, the buyer will be responsible for the costs incurred by services and repairs even during the warranty period (warranty card will not reissued if lost).\n
\n9. The Company does not have a return policy for the whole set of fan coils and\/or condensing units.\n
\n10. Daikin Cool Line 1271 Open daily from 07.00 \u2013 24.00\n"}
{"alert":"Alert","waitMoment":"Please wait a moment","ok":"OK","home":"HOME","close":"Close","lengthMenu":"Show _MENU_ per page","zeroRecords":"Nothing found - Sorry","info":"Showing page _PAGE_ of _PAGES_","emptyTable":"No data available in table","infoFiltered":"(filtered from _MAX_ total records)","loadingRecords":"Loading...","infoEmpty":"No data available in table","firstPage":"First","settingAccount":"Account Settings","logout":"Logout","image":"Image","description":"Description","save":"Save","back":"Back","addInfo":"Add Information","reloadInfo":"Reload Information","deleteInfo":"Delete Information","table_no":"No.","action":"Action","edit":"Edit","delete":"Delete","load_error":"Load Error","remove_character":"Please remove the character","character":"Character","another_character":"Please enter another character","loading_result":"Loading more results","choose_more":"You can choose no more than","not_found":"Not found","searching":"Searching","confirmDelete":"Confirm Delete","main":"Main","feature":"Feature","secondary":"Secondary","title":"Title","yes":"Yes","no":"No","descriptionMore":"More Description","search":"Search","product":"Product","status":"Status","pleaseEnter":"Please enter","other":"Other","address":"Address","telephone":"Telephone","email":"Email","date":"Date","all":"All","residentialProduct":"Residential Product","commercialProduct":"Commercial Product","products":"Products","wheretobuy":"Where to buy","services":"Services","promotions":"Promotions","buyProductOnline":"Buy Product Online","aboutus":"About Us","references":"References","newsActivity":"News & Activity","daikinknowledge":"Daikin knowledge","servicePolicy":"Service Policy","warrantyPolicy":"Warranty Policy","advancedSearch":"Advanced Search","productsSearch":"Products Search","news":"News","activity":"Activity","generalinformation":"General Information","productSpecification":"Product Specification","productFeatures":"Product Features","productCatalog":"Product Catalog","calculate":"Calculate","compareproducts":"Compare Products","operationmanual":"Operation Manual","daikinservice":"Daikin Service","faq":"FAQ","promotionsDetail":"Customer satisfaction is our top priority.","homeContent1":"Daikin air conditioner products","homeContent2":"Daikin, the leader in complete air conditioning systems","homeContent3":"Daikin Service","homeContent4":"Customer satisfaction is our top priority.","homeContent5":"The pride of Daikin","footerContent1":"For general customers","footerContent2":"For technicians","productRegister":"Product Register","serviceRequest":"Service Request","SmartACSelector":"Smart AC Selector","errorcodecheck":"Error Code Check","policy":"Policy","policyNotice":"Policy Notice","cookiepolicy":"Cookie Policy","JobVacancy":"Job Vacancy","ContactUs":"Contact Us","partnersemployees":"partners\/employees","name":"Name","saveSuccess":"Data saved successfully","allowedFiles":"Allowed file types","recommendedFiles":"Recommended image size","productType":"Product Type","addProductType":"Add Product Type","editProductType":"Edit Product Type","deleteSuccess":"Data deleted successfully","pleaseEnterName":"Please enter a name","imageBanner":"Banner Image","pleaseEnterDescription":"Please enter a description","underProductType":"Under Product Type","confirmDeleteProductType":"Confirm deletion of product type","thrid":"Third","four":"Four","agentType":"Agent Type","events":"Events","showDate":"Show Date","article":"Article","ethicsContentHeader1":"Code Of Conducts","ethicsContentHeader2":"Siam Daikin Sales Co., Ltd.","ethicsContentHeader3":"This Code of Conduct was stipulated for all companies under the corporate group whereby the executives and employees must adhere to the code of ethics that are adopted by companies in Daikin Group across the global.","ethicsContentBodyHeader1":"1. Providing Safe, High Quality Products and Services","ethicsContentBodyContent1":"We shall make every effort to ensure the safety and quality of our products and services from the standpoint of our \ncustomers. Should a problem occur regarding safety, we shall immediately take appropriate action.","ethicsContentBodyHeader2":"2. Free Competition and Fair Trading","ethicsContentBodyContent2":"We shall observe all applicable laws and regulations relating to fair competition and fair trade of each country and region, including antimonopoly laws. Furthermore, we shall conduct fair sales and procurement activities based on proper corporate ethics and in accordance with sound business practices and social norms.","ethicsContentBodyHeader3":"3. Observing Trade Control Laws","ethicsContentBodyContent3":"We shall not participate in any transactions that may undermine the maintenance of global peace and security and world order. We shall always act in compliance with all applicable export- and import-related laws and regulations of each country and region, as well as the Daikin Group Security Trade Control Policy, which relates to foreign trade control.","ethicsContentBodyHeader4":"4. Respect and Protection of Intellectual Property Rights","ethicsContentBodyContent4":"Recognizing that intellectual property rights are important company assets, we shall strive to protect and maintain our intellectual property rights and effectively utilize them. Furthermore, we shall respect and make every effort not to infringe upon the intellectual property rights of other companies.","ethicsContentBodyHeader5":"5. Proper Management and Utilization of Information","ethicsContentBodyContent5":"We shall properly manage and effectively utilize the confidential information of our company, the confidential information obtained from other companies, and the personal information of our customers and employees and shall not obtain any information through improper means. We shall thoroughly execute IT security management for our computer systems and the data-resources saved on them.","ethicsContentBodyHeader6":"6. Prohibition of Insider Trading","ethicsContentBodyContent6":"To maintain the trust of the securities market, we shall not use non-public information about the Daikin Group or other companies to buy or sell stocks or other securities (insider trading).","ethicsContentBodyHeader7":"7. Timely and Appropriate Disclosure of Corporate Information","ethicsContentBodyContent7":"Aiming to be an \"open company\" with high transparency and earn the respect of society, we shall actively convey corporate information in a timely fashion not only to shareholders and investors but also to a wide spectrum of society, and engage in two-way communication.","ethicsContentBodyHeader8":"8. Preservation of the Global Environment","ethicsContentBodyContent8":"We shall observe all applicable environmental laws and regulations of each country and region and practice initiatives that preserve the global environment in all aspects of our business operations, including product development, manufacturing, sales, distribution, and services. Also, each and every one of us shall deepen our knowledge of environmental issues, reduce the environmental load in the workplace and at home, and strive toward biodiversity conservation.","ethicsContentBodyHeader9":"9. Ensuring the Safety of Operations","ethicsContentBodyContent9":"We shall take all possible precautions for safe operations and act with a mindset of \"Safety First\" to ensure the safety of the workplace and further gain the trust of people in the regions we serve.","ethicsContentBodyHeader10":"10. Respect for Human Rights and Diversity and Observance of Labor Laws","ethicsContentBodyContent10":"We shall respect the human rights of each and every employee and shall not engage in conduct that discriminates on the basis of nationality, race, ethnicity, religion, color of skin, age, gender, sexual orientation, or disability. Diversity in individual values is enthusiastically accepted, and we shall work to make the unique talents and abilities of each and every person the driving force of the organization. We shall also observe both the letter and spirit of all labor laws and regulations of each country and region, and under no circumstances shall we sanction the labor of underage employees, minors who do not meet the minimum legal age requirements (child labor), or labor performed under compulsion or against a person's will (forced labor).","ethicsContentBodyHeader11":"11. Protection of Company Assets","ethicsContentBodyContent11":"We shall properly manage the tangible and intangible assets of our company to protect and utilize effectively these assets.","ethicsContentBodyHeader12":"12. Proper Handling of Accounting Procedures","ethicsContentBodyContent12":"We shall comply with all accounting standards and tax laws of each country and region as well as internal company rules in properly performing accounting procedures.","ethicsContentBodyHeader13":"13. Practicing Moderation in Entertainment and Gift Exchanges","ethicsContentBodyContent13":"We shall exercise moderation and perform within the acceptable range of social norms and obey the laws and regulations of each country and region in regards to entertainment, the exchange of presents, and invitations relating to the development of our global business. In particular, we shall not entertain, provide gifts of monetary value to, or extend invitations to public officials in Japan or abroad that violate the applicable laws and regulations in each respective country and region.","ethicsContentBodyHeader14":"14. Maintaining a Firm Attitude against Anti-social Activities","ethicsContentBodyContent14":"We shall take a firm attitude against anti-social force or organization that threatens the safety and order of the citizens of society.","ethicsContentBodyHeader15":"15. Observing Each Category of Industry Law and Regulation","ethicsContentBodyContent15":"We shall accurately comprehend and observe all business laws and regulations of each country and region applicable to our business activities.","ethicsContentBodyHeader16":"16. Transparency Management","ethicsContentBodyContent16":"We shall have the transparency on our management to prevent improper relations with the customers or conflict of interest. By prescribing good governance via the Company\u2019s policies and spreading to all units, so all the projects are correct and eliminate corruption. We shall provide a strength of internal audit system for not open an opportunity for anyone to seek interests using the Company as a front.","ethicsContentBodyHeader17":"17. Relationship with Society","ethicsContentBodyContent17":"We aim to be a good corporate citizen that is trusted by society and we shall do our best to act with humility and modesty while at the same time having self-awareness and taking pride in our actions. Moreover, we shall participate in social contribution activities centered on environmental conservation, education support, and cooperation with the local community.","contentArticle1":"If there's any trouble, you can check cause of error by yourself","contentArticle2":"","contentArticle3":"Position","contentArticle4":"Please specify Error Code","contentArticle5":"Search","contentArticle6":"Self-Diagnosis by Remote Controller (SkyAir, VRV)","contentArticle7":"Possible causes","contentArticle8":"Air conditioner type","readMore":"Read more","contentArticle10":"Osaka Kinzoku Kogyosho Limited Partnership was founded by Mr. Akira Yamada in Osaka. Then, he established Osaka Kinzoku Kogyo Co., Ltd. later in 1934","contentArticle11":"The refrigerator was named Mifujirator","contentArticle12":"Production of packaged air conditioners began","contentArticle13":"Osaka Kinzoku Kogyo Co., Ltd. was renamed Daikin Kogyo Co., Ltd.","contentArticle14":"Dakin air-conditioners were firstly imported to Thailand by Siam Motors Co., Ltd. under Dr. Thaworn Phornprapha","contentArticle15":"Siam Daikin Co., Ltd. (SDC) was established as an air conditioning manufacturing and sales company","contentArticle16":"- Daikin\u2019s first VRV system was developed\n
- Siam Daikin Co., Ltd. (SDC) was renamed as Siam Daikin Sales Co., Ltd. (SDS)","contentArticle17":"Daikin Industries (Thailand) Ltd.\nwas established in Thailand and began production of air conditioners in 1991","contentArticle18":"Room air conditioners employing the new R410A refrigerant were marked","contentArticle19":"- Ururu Sarara, the world\u2019s first room air conditioner capable of regulating humidity\nwith a humidifying system having no water supply was marked\n
- Daikin became the industry\u2019s first","contentArticle20":"Daikin Compressor Industries (Thailand) Co., Ltd. was established","contentArticle21":"First time of Flash Streamer in Daikin Air-purifier which won 2005 Award of The Institute of Electrostatics Japan winner","contentArticle22":"Daikin became first in the air conditioning industry to be endorsed as ECO First Company\n","contentArticle23":"- Latest technology of VRT in RVR IV\n
- First time in the world that Daikin adopted a new R32 for commercialized air conditioners","contentArticle24":"Urusara 7 with R32 was launched in Thailand","contentArticle25":"Daikin Solution Plaza Thailand was established as the first innovative air conditioner center in Thailand","contentArticle26":"Environment policy","contentArticle27":"Siam Daikin Sales Co., Ltd. realizes social responsibility about environment by using ISO 14001, managing system for environment, as a path of practice. By adhering to the principles and practices as follows:","contentArticle28":"1. Follow the laws and regulations about environment and determine to complete our environmental purpose.","contentArticle29":"2. Prevent and reduce environment effect from our activities both in of direct and indirect way.","contentArticle30":"3. Continuously develop and improve environmental managing system and reinforce good understanding all employees for environmental practicing and managing.\n","contentArticle31":"4. Realize about local communication along with customers and cooperate on environmental activities.","contentArticle32":"Quality policy","contentArticle33":"Siam Daikin Sales Co., Ltd. adheres to the regulations of ISO9001:2015 quality management. We do the best to pleasure our customers. Control outsources\u2019 quality belong to the company\u2019s standard. Continuously improve the effectiveness of quality management to satisfy customer\u2019s requirement as fast as possible by following these policies.","contentArticle34":"1. Determination \u2013 We provide quality products and spare parts in proper price with accurate and rapid delivery.","contentArticle35":"2. Service mind \u2013 We pay attention on customer in every dimension especially in selling and after-sales service.","contentArticle36":"3. Continuous \u2013 We continuously analyze overall achievement pursue to quality objective and evaluate customer\u2019s satisfaction to make a plan to develop quality management system.","contentArticle37":"Occupational Health and Safety Policy","contentArticle38":"Siam Daikin Sales Co., Ltd., the distributor and after sales service provider of \"DAIKIN\" Air conditioning system in Thailand, realizes the importance of occupational health and safety management system. Therefore, our company implements ISO 45001 as a base of our occupational health and safety management system, and we are committed to the following principles and practices:","contentArticle39":"1. Comply with occupational health and safety laws, legislations, other regulations of interested parties with regard to our business","contentArticle40":"2. Assess occupational health and safety risk and identify hazard of our activities and services for establishing the proactive preventive actions and controls","contentArticle41":"3. Prevent the accident and incident to reduce work-related injury, ill health and damage asset from accident","contentArticle42":"4. Continual improvement of working conditions for safety working conditions","contentArticle43":"5. Raise awareness on safety and support employees and contractors to participate and consultation to safety working conditions","contentArticle44":"You can get heatstroke even on a rainy day","contentArticle45":"The main cause of heatstroke is high humidity","contentArticle46":"Creating an environment that makes it easy to sleep is also a countermeasure against heatstroke at night.","contentArticle47":"You can get heatstroke even on a rainy day","contentArticle48":"According to data released by the Fire and Disaster Management Agency of the Ministry of Internal Affairs and Communications, from August 1 to 17 in the summer of 2017, 14,444 heatstroke patients were transported to the hospital. Even though the highest temperature fell below 30\u2103 from August 10 to 12, 2,248 people were transported.","contentArticle49":"During summer of 2017, Japan experienced heavy rains, especially in central Tokyo. It rained for 17 consecutive days from August 1 to 17, making it 2nd longest record for the month of August since 1977.","contentArticle50":"The temperature was lower than usual, with the highest temperature falling below 30\u2103 for 10 days from August 1 to 17. Compared to 2016 when only one day was below 30\u2103 and the highest temperature exceeded 35\u2103 on most days, 2017 was considered a comfortable season. However, the average humidity was 85% which was the highest level in 89 years.","contentArticle51":"We would like to introduce the causes of heatstroke and the countermeasures.","contentArticle52":"The main cause of heatstroke is high humidity","contentArticle53":"It is a common misunderstanding that heatstroke occurs mostly in August during the hot summer. The fact is it occurs mostly in June when the rainy season starts or in July when the rainy season ends since the body is still not used to the sudden increase in heat. The \u201cHeat index (WBGT)\u201d provided by the Ministry of the Environment uses a numerical value to determine the risk of heatstroke with an index consisting of \u201cTemperature\u201c, \u201cHumidity\u201d and \u201cRadiant heat\u201c.","contentArticle54":"The ratio at the time of calculation for outdoor use is 70% Humidity, 20% Radiant heat, 10% Temperature while for indoor use it is 70% Humidity, 30% Radiant heat. Since Humidity accounts for 70% of the heat index both indoors and outdoors, the higher the humidity, the more careful you need to be about heatstroke.","contentArticle55":"Temperature and Humidity relation - Heatstroke cases from June to September of 2015","contentArticle56":"\u201cHeat index WBGT\u201d for heatstroke risk assessment\nOutdoor WBGT = 0.7 x wet-bulb temperature + 0.2 x black-bulb temperature + 0.1 x dry-bulb temperature\nIndoor WBGT = 0.7 x wet-bulb temperature + 0.3 x black-bulb temperature","contentArticle57":"Special attention is required for people older than 65. In 2017, 52,984 people were taken to hospital by ambulance due to heatstroke, and about half of them were aged 65 or older. As we age, the body\u2018s temperature sensors become less sensitive to heat and are unable to cool or regulate body temperature. Compared to younger people, most elderly people in the summer live in a hot and humid environment where the room temperature is about 2\u00baC higher and humidity is 5% higher.","contentArticle58":"Percentage of heatstroke patients by age","contentArticle59":"Heatstroke location in 2017","contentArticle60":"Set the temperature at 28 \u00baC and humidity between 50 - 60%.","contentArticle61":"The ideal way is to keep track of humidity via thermohygrometer. Be careful if you feel hot even if the temperature is 28 \u00baC; the alert level becomes higher if the humidity is more than 70%. Instead of just focusing on temperature, use air conditioners to control humidity between 50 to 60%.","contentArticle62":"Creating an environment that makes it easy to sleep is also a countermeasure against heatstroke at night.","contentArticle63":"If you want to use the air conditioner all night long when you go to bed, set the temperature above 28\u00baC and set the humidity between 50 to 60% in dehumidification mode. By lowering the humidity, only the sensible temperature is lowered without overcooling the body. This way, sweat immediately dries up as well which makes it easier to sleep.","contentArticle64":"If you don\u2018t want to sleep with the air conditioner on, use the timer function. The amount of sweat increases immediately after going to bed, but by cooling the room with a timer, the humidity is also controlled, and sweat can be dried which makes it easier to fall asleep. If \u201coff timer\u201d is set to 3 hours, you will enjoy a stable deep sleep without disturbance caused by temperature change.","contentArticle65":"In addition, when it is too hot to sleep on an extremely hot day or at 28\u00baC, it is important to protect your body from the risk of heatstroke by taking appropriate measures, such as lowering the temperature to a set temperature that does not make it too cold.","contentArticle66":"Wake up in the heat of a warm nights","contentArticle67":"Increased number of tropical nights","contentArticle68":"Even if you turn on the air conditioner on all night or use the timer, do you still have trouble sleeping or wake up in the middle of the night because of the heat?","contentArticle69":"During tropical nights, the possibility of having heatstroke is said to be high not only because of the outdoor temperature but also because the indoor temperature is high. The heat can also disturb sleep which affects the physical condition.","contentArticle70":"How to spend a comfortable tropical night \u2013 Humidity control","contentArticle71":"A comfortable room temperature and humidity are important for a peaceful tropical night.","contentArticle72":"How to sleep comfortably","contentArticle73":"Not only 'Temperature' but also 'Humidity' adjustment is an important key for comfort.\n
Comfortable air conditioner tips for humidity control at tropical nights","contentArticle74":"1. For those who want to use the air conditioner all night \u2013 Use the dehumidification operation and set the temperature to 28 degrees or higher","contentArticle75":"Set the temperature above 28 \u00baC and reduce the humidity to 50 - 60% during dehumidification. By lowering the humidity, only the sensible temperature is lowered without overcooling the body. This way, sweat immediately dries up as well which makes it easier to sleep.","contentArticle76":"2. For those who do not want to leave the air conditioner on - Set your preferred temperature and set the timer to 3 hours","contentArticle77":"The amount of sweat increases immediately after going to bed. However, by cooling the room with a timer, the humidity is also controlled and sweat immediately dries up as well which makes it easier to sleep.\n
If 'off timer' is set to 3 hours, 2 cycles of deep sleep* can be secured immediately after falling asleep without being disturbed by temperature changes. This allows a stable deep non-REM sleep in the first half of the sleep period.","contentArticle78":"* The average sleep cycle is said to be 90 minutes.","contentArticle79":"Enjoying the feeling of a good rest depends on how comfortable you feel when you wake up in the morning.\n
If sweat from sleeping makes your body sticky and uncomfortable immediately after waking up, it is a good idea to set the 'on timer' on the air conditioner according to the time you wake up.","contentArticle80":"Use of air conditioners at tropical nights","contentArticle81":"1. 60% have trouble sleeping in summer heat. More than half cannot sleep comfortably during summer nights due to 'trouble falling asleep' and \u201cwakes up in the middle of the night' due to heat.","contentArticle82":"The answers to \u201cdo you have difficulties of sleeping when it\u2019s hot even though you\u2019re using air conditioners?\u201d were \u201cYes \u2013 17.1%\u201d and \u201csometimes \u2013 45.9%\u201d, so more than 60% of respondents indicating that they felt it was too hot to sleep.
\nFurthermore, the answers to \u201csometimes I wake up in the middle of the night because of the heat\u201d were 'Yes - 14.2%' and 'sometimes - 47.0%', so nearly 60% of the respondents experienced having difficulty sleeping while waking up.
\nIt became clear that there were many people who could not sleep in the bedroom on a summer night or wake up in the middle of the night so they could not sleep well. The fact that people do not feel the heat and sleep well while using their air conditioner suggests that they weren\u2019t able to use the air conditioner in a better way.","contentArticle83":"Do you experience difficulty sleeping when it\u2019s hot even though you\u2019re using air conditioners?","contentArticle84":"Hot and hard to fall asleep (%)","contentArticle85":"Sometimes I wake up in the middle of the night because of the heat","contentArticle86":"Hot and wake up in the middle of the night (%)","contentArticle87":"2. \u201cI left it on all night. - 23.5%\u201d, \u201cI use timer - 53.1%\u201d, those who use the timer are almost 2 times more than those who leave it on all night!","contentArticle88":"The answers to \u201chow do you use air conditioners when you sleep in the summer?\u201d were \u201cI left it on all night. - 23.5%\u201d and \u201cI use timer - 53.1%\u201d which means using the timer is more common during summer.","contentArticle89":"3. No matter how you use the air conditioner, the result is still \u201cIt's hot and I can't sleep.\u201c","contentArticle90":"Furthermore, when we examined how many people experienced \u2018It\u2019s too hot to fall asleep.\u2018 with each type of air conditioner, we found that more than half experienced \u201cIt\u2019s hot and I can\u2018t sleep\u201d with all types of air conditioners. Majority of them use timers but the result says using timers does not lead to good sleep perfectly and seems additional arrangement is needed. For a pleasant summer night's sleep, it might be a good idea to review how you use your air conditioner.","contentArticle91":"How do you use the air conditioner when you sleep in summer?","contentArticle92":"Air conditioner usage (%)","contentArticle93":"Do the following things happen to you when you sleep at night during summer?","contentArticle94":"Hot and hard to fall asleep (%)","contentArticle95":"Hot and wake up in the middle of the night (%)","contentArticle97":"Depending on the model of the air conditioner, humidity 50 ~ 60% setting may not be available.\n","contentArticle98":"Humidity","contentArticle99":"Health effects","contentArticle100":"Smell of laundry","contentArticle101":"Dehumidification using air conditioners","contentArticle102":"Dehumidification using a dehumidifier","contentArticle103":"Tips for drying in the room\u0e2b","contentArticle104":"What is humidity?","contentArticle105":"Air conditioner dehumidification system","contentArticle106":"Air conditioner maintenance","contentArticle107":"Dehumidification mechanism of dehumidifiers","contentArticle108":"Dehumidifier maintenance","contentArticle109":"Mold removal in closet","contentArticle110":"Deodorize the room","contentArticle111":"Humidity","contentArticle112":"Rainy season is humid so you may feel hot and humid even when the temperature is low.","contentArticle113":"This is because the sensible temperature is determined not only by temperature but also by a total of 6 elements including humidity, air current, radiation, amount of clothing and activity quantity. The higher the humidity, the higher the sensible temperature.\u0e2b","contentArticle114":"Health effects","contentArticle115":"If the rainy season continues, the humidity will exceed 80%, and the environment will be suitable for molds and mites to increase.","contentArticle116":"Molds and mites cause allergies to humans, so the risk increases during the rainy season.","contentArticle117":"Smell of laundry","contentArticle118":"During the rainy season, many people hang their laundry indoors. But if you dry it in the room, it may cause an unpleasant smell.\n
\nThe causes are 'protein stain' which is secreted from the body and adheres to clothes and cannot be removed by washing, and bacteria which proliferate in a half-dried state.
It is assumed that unpleasant odors are generated by chemical decomposition of dirt itself, action by bacteria, and high temperature conditions during drying in the room. It is said that they are complex odors mixed with various ingredients.s\n","contentArticle119":"Dehumidification using air conditioners","contentArticle120":"How to use air conditioners during the rainy season","contentArticle121":"In midsummer when temperature is high, 'cooling operation' is appropriate, but in rainy season when humidity is high, 'dehumidification operation' is recommended.","contentArticle122":"Difference between 'cooling operation' and 'dehumidification operation'","contentArticle123":"The cooling operation and the dehumidifying operation have different roles.
\nThe cooling operation is intended to reduce the temperature while the dehumidification operation is intended to reduce the humidity.
There are two types of dehumidification operation :
\n(1) Dehumidify by slightly lowering the temperature in a weaker cooling operation 'Low Cooling Dehumidification'
\n(2) Return the air after lowering the temperature to a suitable temperature 'reheat dehumidification'.","contentArticle124":"Some Daikin air conditioners are equipped with a 'Hybrid Dehumidification' that helps prevent overcooling by constantly adjusting the air conditioner's capacity according to the amount of moisture in the room.","contentArticle125":"Comparison of cooling and dehumidification","contentArticle126":"Cooling","contentArticle127":"Low Cooling Dehumidification","contentArticle128":"Reheat Dehumidification","contentArticle129":"Hybrid Dehumidification","contentArticle130":"Purpose of the function","contentArticle131":"Remove humidity","contentArticle132":"Room temperature","contentArticle133":"\u2193
Fall to the lowest level\t","contentArticle134":"Drop a little\t","contentArticle135":"Doesn\u2019t go down that much *","contentArticle136":"Power Consumption\t","contentArticle137":"\u25ce
Less than reheat dehumidification\t","contentArticle138":"\u25cb
Similar to cooling\t","contentArticle139":"\u25b3
More than air-conditioning\t","contentArticle140":"\u25cb
Similar to cooling\n","contentArticle141":"* Dehumidification operation with a decrease in room temperature of 2\u00baC or less (difference between suction temperature and outlet temperature) as determined by the Japan Refrigeration and Air Conditioning Industry Association.","contentArticle142":"Dehumidification using a dehumidifier","contentArticle143":"How to use a dehumidifier","contentArticle144":"If the room temperature is about 25\u00baC, the humidity setting of the dehumidifier should be 40 - 60%. If air conditioner is used, the humidity setting may be a little higher because the air flow slightly lowers the sensible temperature.","contentArticle145":"If you are away from home during the day, dehumidifying while you are out is recommended. If the house is airtight, you can dehumidify the whole floor by opening the door of the room.","contentArticle146":"We recommend you to put a dehumidifier in a room on the north side where the temperature gets lower.","contentArticle147":"The room temperature of the room on the north side is lower compared to the south side where it is easy to get sunlight.","contentArticle148":"SIn a closed space, moisture tends to be uniform in all rooms, but the lower the temperature, the less moisture can be in the air, and the higher the relative humidity.","contentArticle149":"In a highly airtight house, you can dehumidify an entire floor by opening the door of each room and using a dehumidifier while you are away.","contentArticle150":"Tips for drying in the room","contentArticle151":"A lot of moisture is released from laundry, so when you dry it in your room, make an escape path for moisture.","contentArticle152":"Here's how to dry your laundry quickly","contentArticle153":"Dry laundry quickly with the combination of air and dehumidification.","contentArticle154":"The most important thing is #3 dehumidification. If the room is dry enough without wind, water evaporates quickly.\n
\nAlso, the higher the temperature, the easier it is to dry, so it is better to dry it in the room on the south side where it is easy to get sunlight.","contentArticle155":"If you dry it quickly, it won't smell. If you dehumidify, bacteria will decrease.","contentArticle156":"Comparison of bacterial presence in laundry with and without dehumidification","contentArticle157":"Test condition","contentArticle158":"Gauze (About 5 cm x 5 cm, folded into 12 pieces.) was dripped with 1 ml of the test organism solution, dried under each condition, collected over time, washed out, and cultured on agar medium.
\nThe number of viable bacteria was determined by measuring the number of colonies.\n
\nDaikin Study","contentArticle159":"What is humidity?","contentArticle160":"The air contains moisture. This is the origin of humidity.","contentArticle161":"The amount of water that air can contain called saturated water vapour content depends on the temperature of the air: warmer air can contain more water.","contentArticle162":"\u0e23\u0e30\u0e1a\u0e1a\u0e25\u0e14\u0e04\u0e27\u0e32\u0e21\u0e0a\u0e37\u0e49\u0e19\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e1b\u0e23\u0e31\u0e1a\u0e2d\u0e32\u0e01\u0e32\u0e28","contentArticle163":"In the air conditioner, there are many layers of aluminum fins called heat exchangers.
\nDuring cooling operation, chlorofluorocarbon gas, compressed by a compressor, flows through the copper tube and cools the aluminum fins.\n
Air gets cooled as it flows through the fins.","contentArticle164":"When the aluminum fin is cooled, the surrounding air cools down, reducing the amount of water that can be contained, and the moisture that the air cannot hold accumulates.\n
The moisture condenses on the fins and is discharged outside through the drain hose, so the amount of moisture in the room decreases and air is dehumidified.","contentArticle165":"Air conditioner maintenance","contentArticle166":"Water droplets are generated in the indoor unit during cooling operation.
\nDuring operation, the air conditioner is cold so there is no need to worry about the growth of mold. However, when it stops, the temperature inside will rise which makes the environment favorable for mold due to the temperature and humidity.
\nTherefore, this moisture must be released after the air conditioner stops.\n
\nSpecifically, it is effective to blow air for 1-2 hours with a timer after stopping the air conditioner. Recently, there are more and more air conditioners that automatically blow air after the operation ends.","contentArticle167":"However, the humidity will be released in the room, so it's better to turn on the ventilation fan.
\nMold grows with dust as a source of nutrition, so it is important to prevent dust from accumulating in the air conditioner.
Clean the air filter frequently to reduce the amount of dust inside the air conditioner. Recently, there are air conditioners that automatically clean the dust in the filter, so it is convenient to choose such products.","contentArticle168":"Let\u2018s dry the indoor unit after using the air conditioner.","contentArticle169":"Dehumidification mechanism of dehumidifier","contentArticle170":"Dehumidifiers can be classified into two types: 'compressor type' and 'desiccant type'.","contentArticle171":"Compressor type","contentArticle172":"A dehumidification system that uses a compressor, which is also used in air conditioners. A compressor is used to change the temperature of the refrigerant so that moisture in the air drawn in and condenses in the cooled heat exchanger. It reduces humidity by removing moisture and releasing dry air into the room.","contentArticle173":"It has a feature that the higher the dehumidification performance is, the less power consumption during high temperature and humidity such as the rainy season.","contentArticle174":"Desiccant type","contentArticle175":"A dehumidification system in which moisture in the air is absorbed by a moisture absorbent called desiccant. The absorbed moisture is evaporated by a heater, and the evaporated moisture is condensed in a cooled heat exchanger. It reduces humidity by removing moisture and releasing dry air into the room. Because it uses a heater, it consumes a lot of power, and the room temperature tends to rise, so it is not suitable for summer use. Recently, hybrid dehumidifiers that combine compressor type and desiccant type are also sold.","contentArticle176":"Comparison of compressor type and desiccant type","contentArticle177":"Compressor type\t","contentArticle178":"Desiccant Type\t","contentArticle179":"Hybrid Type","contentArticle180":"Room Temperature\t","contentArticle181":"\u2192
Doesn\u2019t rise so much (2 - 4\u00baC)\t","contentArticle182":"\u2191
Rises (3 - 8 \u00baC)\t","contentArticle183":"Barely rises","contentArticle184":"Power consumption\t","contentArticle185":"Dehumidification characteristics\t","contentArticle186":"\u30fbHigh dehumidification ability in rainy season with high temperature and humidity
\u30fbDehumidifying capacity in winter becomes low\t","contentArticle187":"The dehumidifying capacity in winter is stable","contentArticle188":"The dehumidifying capacity in winter is stable","contentArticle189":"Dehumidifier Maintenance","contentArticle190":"Drain the water accumulated in the tank as soon as possible. Wipe and dry it immediately to prevent mold and bacteria from growing.\n
Similar to air conditioners, compressor-type dehumidifiers generate water droplets inside the dehumidifier during dehumidification operations. This must be drained after operation is stopped.\n
\nIt is effective to operate air blowing for about an hour after stopping. Recently, the number of dehumidifiers that automatically blow air after operation is increasing.","contentArticle191":"Mold removal in closet","contentArticle192":"The closet during the rainy season has a lot of moisture in the futon, so if you leave it as it is, your futon will get moldy, smelly, or even cause sickness.\n
Moisture absorbed by the futon can be air-dried as shown in the figure below.","contentArticle193":"The most important thing is (3) dehumidification. If the room is dry, you can expect a great effect just by dehumidifying.\n
\nHowever, it takes 2 to 3 days to remove the moisture from the futon. Therefore, if you place importance on speed, the most effective way is to dehumidify with direct airflow.\n
\nLet's dehumidify the room with a dehumidifier or an air conditioner and direct dehumidifying air to the closet with a fan.\n
\nIf you use a dehumidifier, the room temperature rises a little, so it is recommended to use an air conditioner while you are in the room.","contentArticle194":"Deodorize the room","contentArticle195":"The smelliest time of the year is the humid rainy season.","contentArticle196":"As a result of research, we found that about 80% of the respondents had some dissatisfaction with the smell, especially from the rainy season to summer.","contentArticle197":"House odor","contentArticle198":"The smell of the house is generated from the kitchen and permeates the wall.","contentArticle199":"The main source of household odors is cooking odors in the kitchen.\n
\nOdors that could not be removed by the ventilation fan will move to the living room and stick to the wall or sofa.","contentArticle200":"On humid days, the odor is released from the wall due to moisture.","contentArticle201":"The molecules of the odor adsorbed on the wall are about the same size as water vapor, so they are pushed out by the water vapor permeating the wall and released into the room on humid days. This is the cause of the bad smell of the rainy season.","contentArticle202":"Odor from the wall can be removed with moisture.","contentArticle203":"This principle can be used to remove odors from walls. If you humidify the room to about 60%, the odor will be released from the wall, so you can remove the odor by dehumidification and ventilation.
\nOdor and humidity are compatible so dehumidification can remove both moisture and odor. During the rainy season, the indoor humidity is high so dehumidifying alone is effective.\n","contentArticle204":"Odor absorbed by the wall","contentArticle205":"Physical adsorption of odor molecules","contentArticle206":"The amount of physisorption depends on pressure and temperature.","contentArticle207":"Use moisture to remove odors from walls","contentArticle208":"Physical adsorption force << affinity with water","contentArticle209":"When humidity increases in the room, a force acts to make the concentration in the space and solid the same, and odor molecules are eliminated.","contentArticle210":"Removes odor along with moisture","contentArticle211":"Dehumidification","contentArticle212":"Floating odor can be removed together with water molecules.","contentArticle213":"If you remove water vapor, the smell will also be removed.","contentArticle214":"The rainy season is a chance to deodorize the walls. Depending on the weather, let's use ventilation, dehumidifiers, and air conditioner dehumidification to get rid of moisture together with odor.","contentArticle215":"Lower the temperature\t","contentArticle216":"How to control the comfortable room temperature for pets","contentArticle217":"Pet shedding","contentArticle218":"Smell of pets","contentArticle219":"Viruses, molds, ticks and pollen","contentArticle220":"Measures to control room temperature","contentArticle221":"Measures against pet shedding","contentArticle222":"Pet odor control law","contentArticle223":"Measures against viruses, molds, mites and pollen","contentArticle224":"Growing concern for pets","contentArticle225":"High interest in 'air quality' and 'smell'","contentArticle226":"How to control the comfortable room temperature for pets","contentArticle227":"84% of owners say 'I do not know the right temperature for pets'\n","contentArticle228":"Many pet owners don't know what the optimal temperature is for their pets to live comfortably, so they have trouble keeping the room temperature.\nWhen the owners were asked, 'Do you know the proper temperature for a pet to live indoors?' 84.3% responded, 'I don't know.'.
\nSurprisingly, there was no correlation with the years of keeping pets. Many people may be aware that 'Pets are ok if people are comfortable' and 'It can be kept outside, so it should be more comfortable inside.'.
\nIn addition, 50% of those who answered 'I know the right temperature' answered '25\u00baC or lower is suitable temperature in summer,' indicating a tendency to accept a slightly lower temperature.","contentArticle229":"Do you know the proper temperature for a pet to live indoors","contentArticle230":"More than 80% said they did not know the appropriate temperature.\n
This indicates the lack of interest for indoor temperature.","contentArticle231":"Do you know the appropriate temperature for pets to live indoors in summer?
\nWhat temperature do you think is suitable for pets to live indoors in summer?","contentArticle232":"Pet Shedding","contentArticle233":"The most popular response was 'care about pet hair'","contentArticle234":"When asked about their concerns about the indoor air quality in which they live with their pets, the No. 1 answer was \u201cpet hair\u201d (67.7%). \u201cI have pet hair on the blanket\u201d, \u201chair is thin and blows around\u201c, \u201close hair on clothes\u201c, etc., the hair itself is easy to see visually, and there are many opportunities to be conscious of its existence, so it seems to be a concern.","contentArticle235":"Concerns about indoor air in pets","contentArticle236":"Smell of pets","contentArticle237":"There seem to be many people who are troubled by the smell of pets themselves or the smell of pet waste. Some owners use deodorants and air fresheners to make improvements, but their complaints are not resolved. Some owners have given up, saying, 'I can't help it' or 'do nothing in particular'.","contentArticle238":"Viruses, molds, ticks and pollen","contentArticle239":"Many people are also interested in air issues related to pet health, such as viruses, molds, ticks, and pollen.","contentArticle240":"Measures to control room temperature","contentArticle241":"Advice from Daikin","contentArticle242":"In the middle of summer when the temperature is high, both temperature and humidity can be lowered by cooling with air conditioner. When the 'Humidity' is high, such as during the rainy season, it is recommended to operate the thermostat in an air-conditioned room or a dehumidified room without becoming too cold.","contentArticle243":"If you use a dehumidifier, it is recommended for a room on the north side where the temperature gets lower. The room temperature of the room on the north side is lower than that of the room on the south side where it is easy to get sunlight. Because moisture tends to be uniform in all rooms, the lower the temperature in the north room, the less moisture can be in the air and the higher the relative humidity.","contentArticle244":"On the other hand, it is easy to dry in winter. For rooms where heating is used to increase the temperature by heating, the relative humidity becomes lower so let's use a humidified air cleaner. Also, Daikin's air conditioner 'Ururusarara' is recommended because it can humidify without the need for water when heating.","contentArticle245":"Measures against pet shedding","contentArticle246":"Advice from Daikin","contentArticle247":"If you are using an air conditioner, you can install an air purifier on the opposite side of the room where the air conditioner is installed to create airflow throughout the room and efficiently collect the accumulated hair.","contentArticle248":"If your pet's hair accumulates in the filter of the air cleaner, it will be inefficient to operate it. Aside from cleaning the floor with the vacuum cleaner, you should also clean the filter at least once every two weeks.","contentArticle249":"Pet odor control law","contentArticle250":"Advice from Daikin","contentArticle251":"The molecules of the odor adsorbed on the wall are about the same size as water vapor, so they are pushed out by the water vapor permeating the wall and released into the room on humid days. This was the cause of the bad smell of the rainy season.\n
\nSUsing this principle, if you dehumidify properly when the humidity is high, you can remove even the odor that has penetrated the wall. The rainy season is a chance to deodorize the walls. Depending on the weather, let's use ventilation, dehumidifiers, and air conditioner dehumidification to get rid of moisture together with odor.","contentArticle252":"Measures against viruses, molds, mites and pollen","contentArticle253":"Advice from Daikin","contentArticle254":"There are many cases where animal care products such as reeds, brushes and jackets are placed around the entrance. Using this space, it is better to put an air cleaner. Try not to bring in viruses, bacteria, mold, mites and pollen from outside.","contentArticle255":"Growing attention to pets","contentArticle256":"According to data from the Ministry of Health, Labour and Welfare *1, the number of dogs registered with local governments across the country in 2013 was 6.75 million. Not all dogs are registered, but the number is about 3.5 times higher than in 1960.","contentArticle257":"*1, Ministry of Health, Labour and Welfare 'ANNUAL TRANSITIONS IN THE NUMBER OF REGISTERED AND PREVENTED DOGS, ETC. (FY 1960 \u2013 FY 2013)'","contentArticle258":"Changes in the number of registered dogs","contentArticle259":"Source:\nPrepared from 'ANNUAL TRANSITIONS IN THE NUMBER OF REGISTERED AND PREVENTED DOGS, ETC. (FY 1960 \u2013 FY 2013)' Ministry of Health, Labour and Welfare\n
*\nSince fiscal 1997, the figures have been calculated on an annual basis. In FY 2010, due to the impact of the Great East Japan Earthquake, municipalities other than Sendai in Miyagi Prefecture and municipalities under the jurisdiction of the Soso Health and Welfare Office in Fukushima Prefecture are not included for the period from January to March in Rikuzentakata City and Otsuchi Town, Iwate Prefecture.","contentArticle260":"According to the results of a survey conducted by Yano Research Institute, the total retail value of the pet-related market in fiscal 2013 was 1,428.8 billion yen.\nThe total market for pet-related products includes pet food, pet supplies, pet beauty parlors, pet care, pet insurance, pet hotels, and other services, and the market size is growing year by year. It is expected that the market will continue to expand in the future due to the aging of pets and the growing interest in the health maintenance and management of pets, as well as the growing demand for products and services related to them.","contentArticle261":"Source:\nPrepared from 'Pet Business Survey Results 2014' Yano Research Institute, Inc.\n
* Retail value basis. Forecasts and forecasts are as of December 2014.","contentArticle262":"86% of cats and 81% of dogs are kept indoors","contentArticle263":"According to the Pet Food Association's 'Nationwide survey of dog and cat rearing in 2014' about 86% of cats are kept indoors (Indoor only, or indoor when not taking a walk or going out.), and about 81% of dogs are kept indoors.
\nIn the past, many families kept dogs in outdoor huts, but in recent years, the rate of keeping dogs indoors has increased. The fact that people living in apartment houses are increasing in the city center means most pets can only be kept indoors are one of the most common reasons.","contentArticle264":"Pet-friendly condominiums surge in Japan","contentArticle265":"According to a survey by the Real Estate Economic Institute, 'Pet-Friendly condominiums in the Tokyo metropolitan area' in 1998, 1.1% of newly built condominiums sold in the Tokyo metropolitan area allowed pets, but in 2007 the percentage had risen to 86.2%.
\nWith the rapid increase in the number of apartments where pets are allowed, more and more families are living in the same space as their pets.","contentArticle266":"Penetration rate of pet ownership in the Tokyo metropolitan area\n","contentArticle267":"Source:\n2007, Research Institute of Real Estate Economics","contentArticle268":"High interest in 'air quality' and 'smell'","contentArticle269":"When living with pets, how much awareness do residents have about 'air environment'? In 2013, Daikin conducted a survey of pet owners about their 'Concerns about indoor environment and air when people and pets live together'.","contentArticle270":"The question was, 'What are your concerns\/concerns about living with your pet?' and answers were as follows.\nNo.1 - Pet food and drink (27.3%)\nNo.2 - Pet disease (19.2%)\nNo.3 - The quality of the air in a room (shedding, cleanliness, etc.) (13.8%)\nNo.4 - Pet waste (10.8%)\nNo.5 - Pet odor (9.2%)\nNo.6 - Pet diet\/exercise (8.7%)\nThe interesting thing is that there is a high level of interest in the 'air quality' and 'smell' as well as issues related to pet health and daily life.","contentArticle271":"What are your concerns about living with your pet?","contentArticle272":"Dry air in the room","contentArticle273":"Humidity decreases when air is heated","contentArticle274":"Humidify during heating","contentArticle275":"Annual humidity changes and the driest period","contentArticle276":"Dry air in the room","contentArticle277":"Air conditioner is the most popular heating appliance during winter.
\nIn a survey for air conditioner users 'Do you have any problems with the indoor environment in winter?', the No. 1 answer was 'Dry skin, throat, eyes, and hair (56%)'.","contentArticle278":"Reference","contentArticle279":"Announced on January 23 'Survey on Awareness and Actual Conditions of Humidity' Neo Marketing Co., Ltd.\/500 people (Nationwide, male and female, 20 to 69 years old)","contentArticle280":"Humidity decreases when it is heated","contentArticle281":"Air conditioning does not 'dry' because it reduces the amount of water in the air.
It occurs because the humidity (relative humidity) decreases as the room temperature increases.\n
The amount of water that air can contain (saturated water vapour content) depends on the temperature of the air: the higher the temperature, the more water it can contain.\n
Air conditioner heating without humidifying function raises the temperature of the whole room by directly heating the air, so it does not generate steam. In other words, the moisture in the air does not increase, but only the temperature rises, which lowers the humidity (relative humidity) and causes drying. Also, if the warm air from the air conditioner directly hits your body, it may cause your skin, lips and hair to become dry. 'Drying' is the most common winter problem. We can see that this is largely due to the 'Dehumidifying' effect.","contentArticle282":"What is Relative Humidity","contentArticle283":"According to the Japan Meteorological Agency, the average humidity in Tokyo in January was 52%. Why does it feel dry when it looks like an ideal number?\n","contentArticle284":"As an example, consider air to be 'a room with a fixed number of seats'.
\nIn this example, 15\u00baC can seat up to 4 people. If 2 seats are occupied, the relative humidity is the 'Percentage of total' of how many seats are occupied, so in this case the relative humidity is 50%.","contentArticle285":"As the temperature increases, there are 'more seats increase' and the humidity decreases. However, as the temperature decreases, there are 'fewer seats' and the humidity increases.\n
It is easy to understand when you consider the difference in humidity between summer and winter, but if you lower the temperature, the amount of moisture that can exist in the air will be greatly reduced.","contentArticle286":"Even if the outdoor air humidity is 50% in winter, it feels dry because the amount of moisture in the air is small.","contentArticle287":"Humidify during heating","contentArticle288":"Comfortable temperature and humidity control","contentArticle289":"When you compare spring and autumn, the temperature doesn't change much, but spring feels warmer and autumn feels cooler.
\nIn Japan, humidity is high from spring to summer and low from autumn to winter due to seasonal winds, and the air tends to dry.
\nEven if the temperature is the same, it feels warm when the humidity is high, so the sensible temperature tends to rise more in spring than in autumn.","contentArticle290":"Even if the temperature is low, it is comfortable if the humidity is raised.","contentArticle291":"Heating while humidifying feels warmer, so it's more comfortable at a lower set temperature than heating without humidification.","contentArticle292":"Humidification also reduces moisture-sensitive viruses","contentArticle293":"Generally, it is said that the virus death rate increases when the humidity is over 40%.","contentArticle294":"Keep a room moist","contentArticle295":"Humidity control is important to prevent dryness caused by air conditioner heating.
\nBy keeping comfortable humidity in the room, you can prevent dryness of the throat and skin.","contentArticle296":"Humidity control!","contentArticle297":"Hang laundry indoors","contentArticle298":"Install humidifiers and air purifiers with humidification functions","contentArticle299":"Use a humidified air conditioner","contentArticle300":"Annual humidity changes and the driest period","contentArticle301":"In October, the relative humidity will drop by more than 10%.","contentArticle302":"The driest air in a year is from December to February. Relative humidity drops to around 50% (The national average of annual relative humidity is 70%.). If the relative humidity is 50% even in winter, it looks like the ideal humidity is maintained, but this is the outdoor humidity. In winter, the temperature difference between outdoor and indoor is large because of heating, and the higher the temperature, the lower the humidity. Therefore, the humidity inside the room during winter becomes much lower than the figure on the graph, and it dries.","contentArticle303":"2015 year humidity (Tokyo)\n","contentArticle304":"Tokyo, Japan Meteorological Agency, 2015 (Monthly Value) Details (Temperature, vapor pressure, and humidity)","contentArticle305":"Source","contentArticle306":"Daikin Heart Service","contentArticle307":"Promptness","contentArticle308":"We set a target to deliver fast service and repairs, and to shorten customer wait time as much as possible.","contentArticle309":"Reliability","contentArticle310":"Our technician team will find the cause of the problem, and then determine guidelines to prevent the cause from occurring again. We define the performance indicator based on a recall, repeat, and repair ratio.","contentArticle311":"Kindness","contentArticle312":"We require every service department staff member to operate in a good manner, both physically and verbally, when providing services to customers. We train our team of technicians to understand and respect the customer point of view at all times, attentively listen to customers to understand their problems, and find a correct way to provide a service that satisfies customers","contentArticle313":"Service Policy","contentArticle314":"Respond to customer within one day.","contentArticle315":"Finish the repair in the first visit.","contentArticle316":"Close the job within three days.","contentArticle317":"Create customer satisfaction.","contentArticle318":"Warranty Conditions for Cleaning and Repair Air conditioner","contentArticle319":"Air Conditioner Cleaning","contentArticle320":"Each cleaning job is guaranteed for a period of 15 days from the cleaning date, including cleanliness, leaking, drippings, and loud noises resulting from assembling parts or other work related to cleaning.","contentArticle321":"Air Conditioner Repair","contentArticle322":"Guaranteed for a period of 90 days from the repair date, including replacement parts and labor fee within the scope of repair job.","contentArticle323":"Terms and conditions of Warranty divided by 2 types as following","contentArticle324":"Residential Air Conditioning Warranty","contentArticle325":"1. The Company will warrant component damages due only to component quality or production error for a period of one year from the installation date.\n
\n2. The warranty does not include checking and cleaning services.\n
\n3. In the event of machine failure, the Company will check and repair the machine free of charge within the first year of a warranty period, provided the user has properly used the air conditioner in accordance with the instructions in the user manual.\n
\n4. All outdoor condensing unit PCBs for every model of Room Air R32 inverter and evaporators for every model of R32 air conditioners have three-year warranties, covering service fee, inspection fee, and repair and parts fee.\n
\n5. All ROOM AIR and SKY AIR 8,500 \u2013 49,400 BTU compressors have a five-year warranty, not covering service fee, inspection fee, and repair and parts fee after the first one year.\n
\n6. The Company will not warrant damages caused by an installation that is not performed by the Company or authorized dealers.\n
\n7. The Company will not be responsible under the above conditions for the repair or replacement of any parts or equipment of the machine not performed by the Company or authorized dealers.\n
\n8. The Company will not be responsible for damages during the warranty period caused by:\n
\n8.1 Improper use.
\n8.2 Correction or modification.
\n8.3 Moving and transportation.
\n8.4 Accidents or natural disasters such as flood, fire, earthquake, etc.
\n8.5 Non-standard power usage.
\n9. The Company does not have a return policy for the whole set of fan coils and\/or condensing units.
\n10. If air conditioners are installed in a foreign country, the warranty will be terminated.\n
\n11. If the warranty card is lost, has erasing, scratching, or correcting marks, or does not have sufficient detail, the buyer will be responsible for the costs incurred by services and repairs, even during the warranty period (warranty card will not reissued if lost).","contentArticle326":"Air Purifier Warranty","contentArticle327":"1. The Company will warrant component damages due only to component quality or production error for a period of one year from the purchase date.\n
\n2. The warranty does not include checking and cleaning services.\n
\n3. The warranty does not include consumables such as filters.\n
\n4. In the event of machine failure, the Company will check and repair the machine free of charge within the one-year warranty period.\n
\n5. The Company will not be responsible for the repair or replacement of any parts or equipment of the machine not performed by the Company or authorized dealers.\n
\n6. The Company will not be responsible for damage during the warranty period caused by:\n
\n6.1 Improper use.
\n6.2 Correction or modification.
\n6.3 Moving or transportation.
\n6.4 Accidents or natural disasters such as flood, fire, earthquake, etc.
\n6.5 Non-standard power usage.
\n7. The Company does not have a return policy for air purifiers.
\n
\n8. If the warranty card is lost, has erasing, scratching, or correcting marks, or does not have sufficient detail, the buyer will be responsible for the costs incurred by services and repairs even during the warranty period (warranty card will not reissued if lost).\n
\n9. The Company does not have a return policy for the whole set of fan coils and\/or condensing units.\n
\n10. Daikin Cool Line 1271 Open daily from 07.00 \u2013 24.00\n"}